The staff were very welcoming. The room was clean. We could ask for a pitcher of water and bath/beach towels. There were shuttles from the hotel to the beach and back forth. The dinner we had were all delicious. We ordered all meat pizza, kebab, and grilled chicken. The staff gave our son some coloring materials while waiting for our food to be served. My son who's a picky eater enjoyed his food. The buffet breakfast offered a variety of options, so it's okay even if you choose to stay a couple of days. We were able to enjoy swimming in the pool after breakfast.

Nothing in particular. But, it would have been nicer to have bathrobes.

- The quality of the Italian in-room dining was fantastic. - The room was very clean. - The air conditioning is very powerful (estimated at 2.5HP). - The view of the green mountains is beautiful. - There is a walking path around the lake with a well-maintained garden featuring a mix of acacia trees, palm trees, and elephant ear plants—walking around takes over an hour. - Excellent breakfast, with the option to sit indoors or outdoors surrounded by nature. - The beach has dark sand but no rocks, so water shoes are not needed. It slopes gently, making it suitable for our 1-year-old. - Beach chairs are free to use.

- Shuttle transport to and from the city is expensive (3000 PHP). - Rooms with a lake view do not actually overlook the lake due to tall acacia trees, though the mountain view is still nice. - Guests are required to wear a wristband all day. - The air conditioning makes the floor damp. - The beach is a bit far to walk, though a shuttle runs all day. - Part of the beach and swimming pool is for members only—not accessible to hotel guests. - The kids’ playroom is not free—300 PHP for 2 hours.

Free breakfast had a different protein every morning. 3 restaurants on the property and free shuttle service to the different areas. Walkable and pretty landscape. Food was a good price for our party size. Staff was very nice. Ease to bowling and other activities was appreciated.

The facilities really showed their age. Lots of rust in the bathroom, yellowing of sheets, and no fan in the restroom. We had 4 rooms and when we entered the smell from the restroom was very unpleasant. The pool area was nice but the mats and seats were breaking apart. The dining tables in the restaurants were plastic wicker so some glasses are prone to tip over. The beach bar service takes forever even for 1 nacho - took 40 minutes with 1 other table in service. We visited a few times because it is the only eatery at the beach. Limited AC or fans in central areas.

We really opted to stay here in Pico Sands Hotel because it’s very kid friendly. My toddler enjoyed swimming and the indoor playground so much! Will be coming back again for sure because of the amenities; not to mention super babait din ng staff nila. Walang mataray! 😂

The cabinets where we stayed at doesn’t fully close which is quite a hazard for us because we have a toddler (that’s super likot) and an infant. Nilagyan na lang namin ng tissue para hindi magopen. 😅 We didn’t have the energy to complain na & change rooms kasi nakapag-settle na kami plus we were already exhausted. 😂

Breakfast has a good variety of food, I love the food. Even with the other restaurants, the variety of food was great. Although the one near the pool was a bit slow in bringing out our orders, all in all, it was great. The staff and housekeeping were great and always smiled at us. They are ready to serve you. The pool was great and the beach was amazing!

The cold water dispenser on the floor was in was not working. I have to go to the other floor to get colder water.

The breakfast buffet was amazing - it usually filled us up for most of the day. The shuttle bus to take us to the beach area was really convenient. All of the amenities were really nice - the swimming pool, billiards/bowling/darts, the two restaurants and the basketball/tennis/badminton.

The cost of food/drinks other than the free breakfast can add up.

The hotel staff were so accomodating specially Ms. Hannah at the frontdesk. A panoramic view with trees, flowers and lagoon outside the hotel and a beautiful landscape of the area. Breakfast was delicious and the facilities were excellent. We really enjoyed the beach and outdoor activities- cove tour and snorkling.

None

The breakfast was good. The location was good as well. The beach is very nice. Overall, you can relax easily. The staff are super friendly and kind.

The hotel rooms can be improved still- the wooden part in the toilet was falling apart. The light inside the hotel room are not good, the low dim yellow lights used hurt my eyes.

I love the views, the beach, the super comfortable bed and the shuttle!

The breakfast selection when we stayed wasn’t so nice. No western food like bacon, no egg station. The Filipino dishes were not good - pork longganisa, chicken pastel & beef picadillo. I was hoping for the usual breakfast staples like tapa and tocino

Proximity to the beach Breakfast and terrace Peaceful environment Spacious rooms

Room next to the elevator. Loud. Balcony facing AC, loud Balcony facing streetlights, not completely dark in the night.