The giraffe feeding.. the pool and the drop off to front door of room using their transportation golden cart.

Nothing! Love the hotel must go specially when you have kids! And front desk personnel are so smiling and greets you with warm welcome professionally!

The safari itself.

None

very beautiful place in the city. Feels like you are in other place

none

The property is very spread out, so you feel like you have some privacy. There were deer and ostrich within easy viewing. The air conditioning worked well too! The property hosted a wedding one night while we were there and had it all cleaned up by morning! The bathrooms were nice.

The staff wasn’t incredibly helpful and WiFi wasn’t great. The villa we stayed in had an observation deck, which was nice but covered in bird poop so we couldn’t really enjoy it. Because the deer are allowed to roam free on the property, you also have to be careful not to step in deer poop. We only ate breakfast at the property but the food and coffee was not great. We didn’t have hot water in our shower.

The safari experience, staff were very helpful, room was nice & comfortable. Good value for money.

Resort could be better maintained. We requested to be moved to another room because the previous room we had (lights did not work, toilet doesn't flush properly). Cleanliness of the entire place could be better, broken lights near the pool were not even replaced. Pool Cleanliness could be better maintained too. Water looked murky.

Close encounter with the deers

Pool with algae. Lack of activities. Lack of available food at the restaurant. Shuttle not available when needed.

toilet are broken

poor staff assistance

Nothing

The hotel was not the one who is dealing but a private individual please report this.