A new hotel, with new facilities and very comfortable to stay in. The beds were comfortable, excellent shower and bathroom facilities. The location s very good, right in the center of Krynica. The staff was very helpful.

The parking that's available for the hotel is too far (5 minutes walking uphill) and wasn't very easy to use. The dining room was a little hectic in the mornings, and it was difficult for the staff to organize everything, clean and make sure there's sufficient refreshment of the food.

Great location, very nice and helpful staff, clean and comfortable room. Additonally, there is spa on -1 with clean and comfy saunas and very nice masaage.

Please keep in mind that single room is next to big apartments where can stay family with kids - they were pretty loud so double check with reception who stay there if you plan chill leisure. Of course it does not influence good experience as a whole.

Beautiful building in great location, right in the heart of Krynica. Reasonable choices at breakfast.

Coffee situation at breakfast a little difficult. Only one domestic coffee machine and always queue to use. Often run out of milk. Was easier to go to coffee shop next door. Hotel is a little tricky to find. Be aware you can actually drive on what looks like a pedestrian only area to get to the property.

Spaceous and clean rooms with balconies and one of our room had a bathtub. Reception staff always helpful and also other hotel staff.

There was no shampoo in the bathroom and cotton buds. The barhrobes sizes were rather for small or very slim people, but we asked and they changed it for bigger ones. Some of the rooms we had were situated over the outside restaurant next door, so when we had our windows open we could smell cigarette smoke. Its not a hotel mistake, yet good to know if it bothers you.

I had an amazing breakfast experience at this superb location! The atmosphere was awesome, with the modern new design adding to the overall appeal. I highly recommend it to anyone looking for a great dining experience.

Although the external parking is located at a reasonable distance, it could be a bit tricky to navigate during inclement weather. So, it's essential to keep that in mind while planning your visit. Nonetheless, the parking situation is generally manageable and shouldn't detract from an otherwise enjoyable experience.

Breakfast was excellent, tasty and with wide variety of choices, provided from 7 to 10.00, which I liked. Location of the hotel was excellent in the very center of the town in a quiet arrea, restricted to pedestrians and close to all attractions of the town. Staff was helpful and friendly. The parking lot in the underground small but very convenient.

One weakness was that during over 8 days of our stay, the towels were not changed at all.

Really nice and luxuriously furnished hotel, right on the pedestrian zone, close to everything. Breakfast was awesome. Food was delicious, excellent drinks also for dinner. Staff was really nice.

Wellness centre was kind of small for this kind of hotel.

Location. Good restaurant. Spacious room

Spa can be better if they add more chairs/beds/hooks for clothes. Ventilation in the restaurant can be better. Our room on 3rd floor in the corridor had a smell of kitchen.

Great breakfast, variety and choice

No balcony, garden views instead. Would prefer to be in a different room for this reason. No room service, unless we have not been informed. We have been woken up in the middle of the night by a phone call from reception. When asking in the morning, we have been told it could have been a mistake.

Great and welcoming staff. Pleasant spa. Very pet friendly. Cool live music. Great breakfasts and tasty food in the restaurant.