The most attentive, friendliest and most helpful hotel staff I have ever met on my travels around the world. No matter what we needed, the hotel staff anticipated our wishes. Even when we needed help with a doctor or dentist visit, they proactively approached us and helped with everything. A warm thank you to all the hotel employees especially for the human recourses manager Jack. The rooms are equipped with new and modern furniture of good quality. Very good breakfast buffet. Nice roof top bar on the 25th floor to enjoy the sunset with happy hour drinks. Small but nice roof top pool on the 25th floor. Gym with new equipments on the 24th floor. Washing machine on the 24th floor. Cute outside area on the ground floor.

Because a four-lane highway runs through the hotel, the rooms can be a bit noisy. The two elevators are a bit small.

It’s new and every thing you need is there. Very convenient.

Thin walls, can hear people staying in room next to mine so it could be noisy sometimes. Staff seemed overwhelmed, we didn’t have a proper explanation of our benefits and of the facilities during check in. Our first impression was stressful and we had to find out about the facilities by ourselves during our stay. Should hire more staff to fulfill guests needs. Staff at rooftop didn’t seem to care about furnitures while moving chairs and tables, its new but should make sure to maintain in good condition.

Staff were great. Hotel very clean. Staff spoke English. Breakfast had a good choise for both Thai and tourist. All the items on the buffet were cooked perfect. My wife, children and I stayed for 4 nights. My wife wanted to be close to complex, big c and macro, as she was stocking up for the trip home. The location suited us but is a taxi ride away from the town.

Prices in the sky bar seem high. Also would be nice to have a bell boy as opposed to having to get your own bags to the room. Other than that we were very happy with our stay!

Τhe value for money was truly excellent. The rooms are spacious, modern, and very comfortable. A big highlight is that the hotel is right next to Central Mall, where we enjoyed the most memorable meals of our entire trip and at unbelievably low prices!

The only downside of Hilton Garden Inn Rayong was that the swimming pool was a bit small and quite cold, and the hotel is located a little far from the beachfront area.

Great Hotel, great value for money - the room was spacious and very clean, the view was amazing! staff was very helpful and we really enjoyes our stay at Hilton Inn and Rayong as a beautiful city.

Nothing worth mentioning, really beautiful hotel and people and we would love to be back there one day.

Lovely hotel, good facilities. The gym was just what i needed, i even got my wife in there. Pool and surrounding area was nice. Not the best located unless you are in Rayong just to visit the shopping mall. But good value for money. Rooms were quirky, with washing sink in main area and not the toilet. Good storage and fridge etc

Location,

The hotel was in a good location where you can access the mall and do some shopping. Also being that the hotel just open in August this year brand new. The staff were so kind and friendly and very accommodating.

I didn't find anything dis pleasing about the hotel or the staff. Everything in the hotel so new and room so clean and the bed and pillows felt like I was sleeping on clouds. So relaxing and quiet.

Amazing location just a quick walk to Central shopping mall — couldn’t be more convenient! The room was spacious, and the hotel has great facilities like a gym, pool, laundry, and bar. Staff were all super friendly and helpful. I’d definitely stay here again!

Nothing

Everything is perfect. The location, the staff, and the room which is spacious with amazing layout and decoration

The only thing that I’d like to suggest and not sure does anyone have the same problem is that its boiling system. The water is not hot enough for you if you’d like to take a shower with hot water

Located right next to central rayong. The room was not well sound proof. Good size beds. Water heat at the shower became streaming hot and cold occasionally. Breakfast cost was unreasonable, so we didn't take breakfast there. Nice rooftop bar.