The food is amazing. The variety of options is unbelievable! Plenty of deserts, including fresh fruits and Turkish Delights. Very helpful staff around the place - Lobby, restaurants, bars etc Shows every night.

I was promised a view to the garden, but apparently the garden does not exist, so my view was absolutely awful (empty piece of land that might turn into a garden in the future). Asked to change the room for the one with better view, but all the rooms that i was offered had same view to non-existing garden. No food options for diabetics

Food is excellent, beach and location are perfect. Hotel was always clean.

The rooms are on the small side, but the location is so perfect that it didn't matter. We only used the rooms for sleeping, from 8am till after midnight we were either at the beach, the pool, the lounge or the restaurant.

breakfest always with the same menu

the hotel staffis good,but has not undergone enough training in cleaning,bot hat the reception and in the dining room.

all the staff are so lovely (special shoutout to hasan) - the cocktails are amazing - the bed is super comfortable - there is food/drinks available almost 24 hours a day - the kids area is great (although a few more toys etc would be good in the kids club)

the doors (especially in the bathroom) should be cleaned as part of the routine as the material of them shows up marks/stains/print which is very off putting especially when we very first arrived knowing they had not been left by us

The hotel is fairly new, and the technical staff were quick to address any room issues, which we appreciated. Our room had a fantastic sea view, making our stay feel truly special. The private beach was enjoyable, though it sometimes became challenging to find available spots. We enjoyed the lively evening activities, especially the children’s club, which added to the family-friendly atmosphere. A standout for us was the restaurant staff, who provided exceptional service.

The reception staff’s limited English skills made it sometimes difficult to explain basic hotel arrangements, which affected our initial experience. During lunches and diners getting the barbecue from the pool area wasn’t convenient, particularly given that you have to go out from the restaurant to get the barbecue by also considering the slippery floor nearby the pool, which felt unsafe especially during lunches and dinners. The food variety could use some improvement, as the menu became repetitive over time (same applies for fruits and desserts). At the spa, the staff could have been more welcoming; also, the hammam area was always left with open doors all the time and lacked adequate heating, which was disappointing.

A very pleasant experience overall. From the moment we arrived, the reception and guest relations team went above and beyond — so friendly, helpful, and quick to assist with anything we needed. Consistently professional, helpful, and courteous. Any questions or requests were handled efficiently. After a small hiccup at first, we ended up with a fantastic room. The accommodation offered a beautiful view, meals were of good quality, and the Turkish themed evening and the thoughtful gesture on my mother’s birthday added a special touch to the stay.

Although alternatives to certain brands were available, it would have meant a lot to see more local options. In light of everything happening in the world today, including the political tensions and the impact on people’s lives, making conscious choices feels more important than ever.

Facilities ,food and hospitality

Room service coming late and didn’t clean the room like a five star hotel

I stayed in this hotel the second time. Barmen and cocktails are still great. The snacks area near the beach is nice and cleaning is better than a year ago. There were enough sun-beds on the beach and on the pier too. The staff is friendly. Also, dinner in a la carte restaurant was delicious.

The most uncomfortable thing was that people with children went to the pool for adults and the staff didn’t control it. This is the one place in the hotel where you can relax but, in fact, you can’t. What’s more, nobody answered my questions in Booking and I had to text in WhatsApp. I also asked about wake up call on my last night and nobody called too. Towels from time to time were dirty and with holes. Last year dinners in the main restaurant were amazing, like a little performance every evening. Nowadays the food is good but nothing really special.

New Hotel, clean, good programs, excellent catering and bars. Really 5 stars. Strongly recommended.

Not exist

Beach is good, despite small pebble. Sea is swimable. Barmen Phukant is a pool side star. and Bilan waiter knows how to make customer happy. Bar at the pear is very convinient. Location is perfect, food is excellent.

The view from the room was overlooking nice construction site that was really exciting. Room service normally expected the morning actually was conviniently performed afternoon, yes, just when you are back from lunch. Coffe capsules were not replaced. Bathrobes size was so small that it made them useless. most annoing thing was no way to change large dollar euro bills. Neither at reception nor at bar. if you come to the hotel with large dollar or euro bills you stuck with them. good luck with giving tips or taking a cab around area. you are at mercy of taxi driver. on top of that Uber does not work there. Overall hotel is good but does not justify price tag on booking.