Everything from hospitality, staff behaviour facilities and services. Excellent place I shall recommend one and all for good safe stay. Excellent treatment the staff give you makes you really proud to be the guest in FIRTUNE HAVELI. ITS A REAL FORTUNE FOR EVERYONE TO STAY AND ENJOY THE FACILITIES AND HOSPITALITY OF EXCELLENCE. KEEP IT UP. PRIYANSH AS WELL OTHER STAFF WHOSE NAME I HAVE NOT TAKEN.

Nothing. As I liked everything.

Breakfast WAS exceptional,with a wide variety to choose from and moreover every item was very wholesome and tasty ,they are lucky to have a good chef and his team, the chef even comes and enquires with guest about the food . the front desk staff are very polite and well mannered and always ready to help .

it would have been great if they had a swimming pool too

Wide spreda in the Breakfast ,Very polite Waiters ,Cleanliness is good in the restaurant and as well in the rooms Reception was fantastic and very kind enough to us Provided all the facilities that we had asked them

AC in the Snooker room

Service and maintenance was good, response to any complaint was quick.

The entrance hall, receiving place need uplift in terms ok look and grandeur. The charges look high for room, food, Meeting hall booking. The eating space is much smaller to cater to occupants when the hotel is decently occupies, had to be standing for half an hour one day during breakfast.

Food is awesome specially the authentic Gujrathi Thali. Our German Guests were super happy with food. Rooms are spacious. Staff is excellent, cooperative and provided welcome Coffee. Smooth and fast check in

Check in process at an odd hour was very good. They let me stay for a longer duration as I had checked in late at night and were very prompt in replying on my ask of confirmation for longer stay.

The room seems to be a little run out. Some maintenance here and there is required. The bathroom fittings need to be better cleaner. There is no enough natural light in the room.

The club double room in which I later shifted was awesome. Spacious, fresh, cleaned by the housekeeping staff very nicely. The staff is amazingly friendly, very humble . Mr dole, Mr Shyam take care of you very diligently. The food is great, chef jagat and all others are a talented bunch of chefs. You have something for everyone in the buffets. At the reception, ms safura, ms Swati , ms mudita and all others are there to help you with everything. They will become your friends.

I didn't like the executive rooms.

Everything I liked our privacy should be private that was there.

I have no words to describe all things were very gud and was nothing to dislike.

Ease of check in , check out, clarity, cleaness, etc.

Food platter should be concise from quality point of view rather then quantity.

In terms of facilities there are enough reviews available. But a property comes to life by the people who serve it well. A month before I arrived, "Devendra Ojha" (F&B manager) confirmed a particular room-night when booking.com showed as sold out. It felt nice to be taken care off even before check-in. "Sudipta" (Front Desk) in her gracious manner smoothed over my check-in requirements (she noticed my regional last name and struck up a conversation in my native language). She called me multiple times fussing till the room met my expectations. "Suman" (Front Desk) saved me money by suggesting a breakfast combo on checking in. Sweet! "Asif" (Housekeeping supervisor) ensured that dank smell was immediately taken care by installing a vaporiser and also supplied me with an extension cord. Thoughtful! "Rajesh" and "Kundan" (Housekeeping) kept me supplied with endless water bottles and heartwarming smiles. "Mahendra" (Staff driver) went out of his way to fetch Allergy medication on a Sunday when shops were closed nearby. "Biltu" (Front desk) offered insider suggestions on local transport and guided me on appropriate cab rates. Finally, "Tej" and "Nishant" remembered my choice of juice, eggs and breakfast items and without reminders, brought those fresh. No matter the location, and facilities, great properties are eventually run by great servers, who remain behind the scenes. I believe we guests need to speak more about such silent good natured folks! Thanks, Fortune Inn Team!

A gym facility would have been great.