The continental breakfast was adequate although we only ate there a couple of times.

It was unfortunate that the room across the hall had a dog there but the patrons obviously went out and left the dog alone. It began barking at just after 5:30 a.m. and hadn’t stopped when we left the hotel at 8 a.m. Also, although the room was very nice and the bed very comfortable, the room had a distinct odor. Every time we entered the room we could smell it. It was great to have access to laundry facilities as well and the cost for the washer and dryer was very reasonable.

Location was perfect. No carpet.

Not enough parking spaces for each side. Would be great to have handicap parking by each door. They had all kinds of flavoured and no Orange Pekoe. We were told they had run out but it would be replenished the next day and it was not. As much as I would like to drink flavoured teas I cannot as they cause severe headaches. Not a coffee drinker, so orange pekoe tea is my hot drink. The breakfast area was wonderful but limited.

I was a bit unsure when I pulled up. But the staff were so kind and my room was very clean. And the bed was amazing! Also, I walked by while the maids were cleaning other rooms. And wow! They deserve so much!! You could tell they are great! They really made sure everything was perfect. Seeing the really made me feel extra comfortable. One could worry about "cleanliness" at a hotel. But not this one! Budget friendly with top notch service and comfort.

Overall, it's clear that the property has been upgraded since our last stay. While there were some small renovations in progress (i.e., changing door numbers), the fresh paint and updated design in our room was nice and inviting! Also, the choice of name brand amenities (in this case Dove) felt like a step up from other places.

Breakfast options were a bit limited, and not a highlight of our stay. Even a few simple hot options like pre-made breakfast sandwhiches would be a great addition.

The staff were very good at check in, booking on line, made this check in seamless, and staff were right on with the price and confirmation. The room exceeded our expectations, with comfort, cleanliness and bathroom quality of hot water. ALSO, the breakfast was Great!!

We needed instructions for the TV and Satellite operation. Not provided in the room. The Check Out Attendant, although very professional and pleasant, had me wait too long, as he struggled with 3 men arriving together, that had a hard time communicating with your attendant, and the HJ Attendant had computer problems, and everybody went into a "zombie state of mind", while I tried to check out, and was Not offered a copy of my receipt of payment at my check out.

Great location and facilities for an overnight as part of a longer trip. Was able to park the moving truck rental easily, and could view it from the room. Parking area well lighted and was confident that it was a safe place to leave the vehicle. Restaurants and box stores in walking distance; helpful and knowledgeable staff.

Could open the breakfast sooner for earlier start. Coffee was available, so that was a great Plan B.

Stay and hotel was absolutely beautiful.

The lady at the front desk at check-in was very rude.. not pleasant to deal with.. also wouldn't let us check in till 4. we had to drive around for an hour, and she said that's their regular check-in time, yet I have been there before, and it's 3 pm.. that's why last time I went to Thunder Bay, I chose to stay at the other hotels to avoid seeing her.. we pay enough for the hotel.. to be treated like that was unacceptable.

Check-in was awesome! I cannot say enough good things about Shavim who checked us in. He let us select our specific room, and he gave us great walking distance recommendations to the Sleeping Giant Brewery and to the Bowling Alley. If you like bowling and beer...the location is hotel location is perfect. Try bowing "5-pin". Had never heard of it and it was a lot of fun. Breakfast was very nice!

Nothing - it was a great stay.

The breakfast bar was excellent. Had all the foods we enjoy for breakfast and we were even able to score a couple of extra muffins for our day's excursions.

The lamp above the table next to the bed on the window side was missing, so I asked for a replacement. I received on in about 10 minutes -- an acceptable amount of time -- but it didn't work. I'm assuming the lamp was broken and needs to be replaced.

Location was great, Breakfast was ok to start your day for another long drive.

Our second stay here on our way back home. Everything was ok so far, except one. We found undies in between the table and a side chair. So it seems that it was not thoroughly cleaned. No microwave in the room.