My experience at Residence INN was above and beyond. The hotel was really nice, and clean, the room were spacious. It was in a good area near shopping centers and with a good view. Breakfast was amazing very delicious and employees super nice! My kids loved staying will totally come back. 100% recommend it!

I liked everything! Just one small bad point my room was next to the stairs so I would hear guests coming up and down the entire time. But didn’t bother me as much. I was more tired that I completely fell asleep and forgot about the noise.

We loved everything about this place! The breakfast was hot and fresh with lots of choices, the staff were friendly and so helpful, our rooms were clean, comfortable and spacious, and the pool was the cherry on top. The location is fantastic (we walked to shops and restaurants, and it was just a short drive to everything else).

The suite was perfect for our family of 4 adults and a teen. We stayed for several days and we all had plenty of space.

Housecleaning was disappointing. We stayed 5 days and received service only 1 of those days. And they forgot to take out the garbage. Even upon requesting room cleaning while we were gone for the day, we returned to find out no one had been there.

Staff were friendly Breakfast was great Facilities were just what you'd want

Room was near the rear entrance, at the weekends it was quite busy late at night and the entrance door was banging shut. It didn't spoil our stay though.

Besides it smelling heavenly, its a very lovely quiet clean and peaceful place. the staff is very professional and all the workers do their job great. The hotel building is pretty distanced from any possible disturbances(like the public), yet it’s only a few minute drive from the beautiful Redlands shopping center which is full of good stores. The pool and basketball court were lots of fun, very neat. Along with the breakfast which was better than what most other hotels have to offer.

Near restaurants shops and cinema.

Guests not informed about cleaning schedules. Bathroom was not cleaned found hair and basin has stains and mould between counter top and basin.

Room was spacious and clean. We lobed the layout and amenities. Front desk staff was extremely friendly and helpful in guiding us to a restaurant upon our late evening arrival.

We loved everything about it. The only downfall was confusion with entrance to parking lot, due to construction, but that's a temporary issue at no fault of the hotel.

I loved the spacious room, the cleanliness, and the bed.

The walls are very thin. I couldn't even have a conversation without someone banging on the wall. Then this morning I could hear them talking really loud.

The breakfast was amazing. Very convenient and a different variety each day. The room was great. Very spacious and nice and clean.

The pool lounge chairs were zip tied so we couldn't move them to be in the sun.

I love everything about this place. It's beyond my expectation. The staff are very helpful, the location is great, close to shopping center, the in-room facilities are complete. It has apartment facilities like stove, plates, cutleries, etc. I loveee it!