It was amazing. The hotel corresponds to its level 100%. Starting from the check-in, which happened at night (everything was perfect), until the check-out, our vacation was surrounded by pleasant, caring, hospitable staff, a cozy atmosphere, delicious food. Breakfasts were very tasty and varied with a huge selection, including Prosecco, fresh juice and much more. Gratitude to the housekeeping team. The rooms are perfectly clean, cleaned every day. Towels in the rooms were changed 2 times a day. Special thanks and admiration to the staff of the restaurant & Lido. Olha, Sasha, Ksenia, Anastasia and their Boss. Thank you very much for your care. The beach service was also perfect. Fresh compliments, fast service, hospitality, all this allowed us to enjoy our vacation.

Nothing

From the first moment we entered until we left, Diana (Guest Relations) and her team treated us like royalty. Everyone was friendly, helpful and willing to go the extra mile. The room was stunning (along with the view). The bed was super comfortable and the pillows were fantastic (feather or memory foam!). The beach set up was luxurious and not crowded like the other hotels. The dining was top notch including the wine. We ate on the beach twice and the view was stunning. The breakfast buffet was always fresh and the coffee was good. The spa and wellness were clean and comfortable. We also had a couples massage which was very relaxing. Excelsior is a wonderful experience and we would recommend it highly.

Parking per night was a bit high but it is a five star hotel so perhaps that’s normal. Pesaro is a resort town so it can be quite crowded on the beach (but the Excelsior beach was less so).

+ great service at the beach. Boxes where you can leave your stuff + service at the restaurant was really kind and helpful + modern lounge at the beach club + toilets and showers in the beach club + view from the balcony is top ! + Nespresso

- brakfast was ok but could definitely get better ;) - close by is very noisy bar, lound music and drunk kids yelling until late at night - guests did not follow the rules of the spa and staff did not do anything. There was a kid in the spa under allowed age with a father who was making phone calls loudly. So annoying I had to leave the spa.

Giulia on the front desk was very nice and helpful, nice location, and clean

i was surprised when I went to the hotel beach they asked me to pay to use the beach, I laughed I thought they are joking, but they are not, I traveled around the world and never paid for the beach hotel that I’m staying in.

My stay at Excelsior was simply lovely. The staff at the hotel were friendly, accommodating and professional. The room was the perfect size, the bed was super comfy and the view was spectacular. Breakfast was delicious with a wide variety of choices and offerings.

The only note on what I would change, would be to wash all linens and towels in unscented laundry soaps and products. I am very sensitive to synthetic and artificial scents. The towels and bedding were slightly irritating for me.

The hotel was wonderful. The staff were friendly and the service was attentive but unobtrusive. We got everything we needed, including help finding an emergency dentist! The food was superb - from great breakfasts all the way to wonderful suppers on the beach. The location is fantastic and everything felt stylish and well-thought out. We loved everything about it and will certainly be back!

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It was clean, cute design and was wildly convenient to the beach, cute restaurants and bike path. We left our car parked for most of our stay and walked everywhere. The beach and lido were perfection. The food was perfect for sandy, salty lunches and after a week, the staff felt like friends. It was honestly a week that felt restful and handled which was exactly what we wanted.

There was a slight hick-up with ac while we were there, but the GM was beyond accommodating and handled the situation with an endless amount of thought and grace. Just cementing how much we loved our stay.

This hotel exceeded our expectations. We loved the beach decor and simple rooms with everything one needs. We called ahead and asked if the two rooms could be next to each other, which they happily did for us. We had one room with a partial sea view and lovely terrace and the second was a "city view" - but be warned that there is construction going on (which we were not told about) and so the view is in fact a construction site. The staff could not be friendlier, and the breakfast is really good! It is perfectly situated, close to the city center, right on the beach, with so many cafes and food choices around.

We were disappointed in the restaurant, and wouldn't recommend. It's expensive and the food was average. It would be great if the property had an outdoor pool. oh, and the construction ... although the hotel is very sound proof so the noise didn't disturb us.

Beautiful hotel and very clean/ well looked after. The room was perfect and we were given an upgrade to a room with a sea view which was incredible. The hotel staff were all really friendly and the hotel manager couldn’t be more helpful. The beach and facilities were amazing. We didn’t use the spa but looked very nice!

The food was quite average. We had a club sandwich at the beach restaurant on our first day at the beach. It was quite ghastly. The breakfast was ok but we’ve had a lot better quality in lesser hotels. I was surprised that you had to pay extra for anything meaningful i.e. anything with meat

This was a surprisingly great hotel. Room was new and clean. The views of the beach and sea from the balcony were great. The staff was excellent and helpful. The neighborhood was great for walking around and finding lunch and dinner and exploring the city. I travel a lot and was really impressed by this hotel.