The Hotel is charming and stylish, the facade is in Berber style, the main hall is large and spectacular with cascades and trees. Perfect for visiting Tozeur, the oasis, and the desert. The swimming pool is large, clean and surrounded by palms, personnel is helpful, breakfast and dinner are abundant and high quality, with a large variety of food. Thanks to Ida the receptionist!

Wi-fi is available only the main hall, no wi-fi in the rooms... this has been a downside having an e-SIM with a limited amount of data.

Great value hotel with kind staff.The buffet breakfast and dinner were very tasty with great choice of fresh produce. Spa was good and the outdoor pool was clean and refreshing.

Rooms a little dated compared to European 5 star hotels,but large rooms.

Location atmosphere Green lobby Short walk to the room Nice staff Delicious nuts served for free at the bar with odered drinks Clean pool despite sandy environment Breakfast as expected Affordable fresh orange juice at the bar

A Bit Noisy in the morning I guess the roomservice were talking loud And moving furniture around Lobby bar does not serve outside on front terrasse

Good location with secured parking. Good breakfast.

Toilet is separated from the bathroom & bidet When checking out, the reception ladies are more interested in chatting with each other instead of helping guests who are waiting to check out in to front of them.

A luxury hotel with all the facilities you expect. Lovely date palm gardens with loungers and seating around beautiful swimming pools (too cold to swim in January!) Buffet breakfast and dinner with ample choice of dishes available. Attentive staff.

I like the Dinner and Breakfast (especially the Ojja) that was included in our booking, which we weren’t even aware of. The first night, our room was on top with so many stairs up and down just to reach our room. Second day the reception gave us a change room for free with a queen size comfy bed without us requesting!

Only that rooms has no WIFI.

Lovely hotel about 2 kms from the centre of Tozeur. Distance ideal for taking a horse drawn carriage which wait at the entrance. The rooms , food, staff were all the you would expect for a four star hotel and the all inclusive rate was excellent value in early November 2022. Heated indoor pool which was nice in November. Plenty of secure parking if you are driving. Tours can be organised at reception to surrounding sites but very expensive and much better and cheaper to hire a car.

Nothing

Excellent customer service. Helped clear up problems with excursions and helped plan my day and itinerary.

Wifi doesn't always reach the rooms depending where they are, but good cell reception throughout

Perfect location to visit the desert The buffet meals simplifies meal planning. The breakfast buffet was great.

A little shop with drinks, water and snacks would have been great!

Swimming pool and interesting architecture. Very nice staff always helping with a smile.

Nothing, maybe some renovation work but not really annoying.