The resort has spectacular and good nature. The rooms are well decorated. I am lucky to get the room upgraded to a villa with Sahara view. Thank to Mr. Nizar Saidi, the concierge and guest relations manager who is concerned and always asks if there are any problems that he can help with. I would like especially to thank the restaurant chefs, Mr. Gazi and Mr.Jamel who prepare food for me every day as I have food allergies. I would like especially to thank the restaurant chefs, Mr. Gazi and Mr. Jamel, who prepare food for me every day as I have food allergies. I would like also to thank Mr. Imed, F & B manager and Amira , a staff in the Sarab restaurant who take good care of me for the food. If you want to go back with good memories, this is top property for you.

Nothing

The resort is like an oasis in the middle of the desert, I really liked this atmosphere. When it’s windy it can be dusty but that’s part of the experience. We were greeted with a tasty fresh dattes juice and then accompanied to our room with an electric golf car. We got a nice surprise and got upgraded to a Sahara view villa. And by the way, I recommend paying a little more to get a Sahara view as you will be more isolated. However, we were really disappointed with the service regarding the price paid: -after we settled in our room, three times in a row (the first time was a mistake of the staff, second one to bring us bottles of water and the third time to bring us some dattes) there was a staff member entering the room without (or right after) knocking. And as there was no lock, we feel like we didn’t get any privacy. -we wanted to have lunch at the pool bar but as the resort was almost empty it took us a lot of time and some effort to find a staff member. Service and communication was bad and it took one hour to get our order. -at the pool there was no service at all, it would have been great to have someone take our drinks order. -we ask about excusions at the concierge but the guy was quit rude, we felt like we were bothering him. -service at the breakfast was bad, the table was not cleaned and we had to ask for curtains and water. The tea selection was very bad and the food selection was very rudimentary for that kind of hotel. -dinner service was slightly better but again we were expecting more. -the main disappointment was the fact that the hotel didn’t have air conditioning with daytime temperature hitting 35 degrees. We ask three times to get the air conditioning and every time we got some explanations about the fact that they are still in heating mode and they can’t switch it to cooling mode. We complained a last time at the checkout and we got the answer that we have to come back in summer to have the air conditioning.

Perfect service at Anantara hotel Tozeur- Good customer service as soon as you step inside the hotel. As i was a solo traveller, staff made sure i was fine with everything and insured me with the best experience. Thank you to Ahmed for providing good customer service from airport pick up to my check out, as well as giving me a tour around the hotel Thank you! The room was amazing, very comfortable and clean. Breakfast and dinner amazing! New food everyday and tastes amazing. You also have a chef at the buffet who makes different meals throughout the day. I really recommend this place if you are looking to relax. The hotel is very safe and you have security walking around at night to ensure safety of all guests. 15 mins away from Tozeur airport. The spa is amazing and relaxing.

I like the hospitality and welcoming from all staff without exception. They were very friendly, supportive, accurate in delivering their services, smiling all the time and careful to listen and provide their services and help. I like they offer room service in the evening as well , to provide water, coffee… or replace towels if I required . I like also it is very near to Touzer airport, 5 minutes

All was very good. But I would suggest if they have indoor pool, that will make my stay mite perfect

The resort has such a unique vibe. The environment and decor are incredibly relaxing and make you feel like you’re living in nature. The rooms are beautifully and uniquely decorated. The restaurant staff, service, and food are all excellent. I would especially like to thank the restaurant manager, Imad, and Chef Badeea, along with the rest of the staff, for their kindness, outstanding service, and the delicious food with such a wide variety.

I liked how clean organised and well maintained and well equipped the hotel was. The environment was really cosy and the personnel was very kind and welcoming especially at night.

Very nice Gym and Swimming pool but were missing a lifeguard/assistant. Also, outside swimming pool temperature reportedly was at 29 degrees (measured by a hotel technician and concluded as «within the hotel norms ») but still too cold and inconvenient for a swim on a 18-20 degree sunny day.

Everything spotless and taken care of in every single detail. This property is by far the best place I’ve ever been to in terms of facilities but more than anything me and my friend were amazingly surprised by the kindness, hospitality and constant availability of the staff, a special thanks goes to Ahmed, Imen, Amira and Taha. Will definitely recommend this place and I’ll most definitely come back again myself too!

Heaven on earth why ? Peacefull tranquill clean merging with nature Loved the outdoor shower I wished I stayed longer

Breakfast could have been better Hardly any staff , variety small but still nice hardly any staff to attend to you Camel ride far too pricy 200 dinar when you can get it outside for ten dinar as a new tourist I felt cheated to have baught this ride

Staying in Anantara Tozeur was my best vacation I ever had. I felt like I stayed at my closed friend’s villa in a luxury setting. Nizar and his staff always made sure that we are very comfortable in the hotel and on our Indiana Jones’ adventures. I fell in love with the Tunisian Desert 🏜️ 🐪 🌵 and its people.

We particularly liked the concept of the hotel: secluded location in the desert, excellent infrastructure, and great villas, as well as outstanding staff. Saddem deserves special mention among the staff for his excellent work in lighting the fire on the terrace in the evening and providing evening room service.