The resort is like an oasis in the middle of the desert, I really liked this atmosphere. When it’s windy it can be dusty but that’s part of the experience. We were greeted with a tasty fresh dattes juice and then accompanied to our room with an electric golf car. We got a nice surprise and got upgraded to a Sahara view villa. And by the way, I recommend paying a little more to get a Sahara view as you will be more isolated. However, we were really disappointed with the service regarding the price paid: -after we settled in our room, three times in a row (the first time was a mistake of the staff, second one to bring us bottles of water and the third time to bring us some dattes) there was a staff member entering the room without (or right after) knocking. And as there was no lock, we feel like we didn’t get any privacy. -we wanted to have lunch at the pool bar but as the resort was almost empty it took us a lot of time and some effort to find a staff member. Service and communication was bad and it took one hour to get our order. -at the pool there was no service at all, it would have been great to have someone take our drinks order. -we ask about excusions at the concierge but the guy was quit rude, we felt like we were bothering him. -service at the breakfast was bad, the table was not cleaned and we had to ask for curtains and water. The tea selection was very bad and the food selection was very rudimentary for that kind of hotel. -dinner service was slightly better but again we were expecting more. -the main disappointment was the fact that the hotel didn’t have air conditioning with daytime temperature hitting 35 degrees. We ask three times to get the air conditioning and every time we got some explanations about the fact that they are still in heating mode and they can’t switch it to cooling mode. We complained a last time at the checkout and we got the answer that we have to come back in summer to have the air conditioning.

Perfect service at Anantara hotel Tozeur- Good customer service as soon as you step inside the hotel. As i was a solo traveller, staff made sure i was fine with everything and insured me with the best experience. Thank you to Ahmed for providing good customer service from airport pick up to my check out, as well as giving me a tour around the hotel Thank you! The room was amazing, very comfortable and clean. Breakfast and dinner amazing! New food everyday and tastes amazing. You also have a chef at the buffet who makes different meals throughout the day. I really recommend this place if you are looking to relax. The hotel is very safe and you have security walking around at night to ensure safety of all guests. 15 mins away from Tozeur airport. The spa is amazing and relaxing.

I like the hospitality and welcoming from all staff without exception. They were very friendly, supportive, accurate in delivering their services, smiling all the time and careful to listen and provide their services and help. I like they offer room service in the evening as well , to provide water, coffee… or replace towels if I required . I like also it is very near to Touzer airport, 5 minutes

All was very good. But I would suggest if they have indoor pool, that will make my stay mite perfect

I liked how clean organised and well maintained and well equipped the hotel was. The environment was really cosy and the personnel was very kind and welcoming especially at night.

Very nice Gym and Swimming pool but were missing a lifeguard/assistant. Also, outside swimming pool temperature reportedly was at 29 degrees (measured by a hotel technician and concluded as «within the hotel norms ») but still too cold and inconvenient for a swim on a 18-20 degree sunny day.

Everything spotless and taken care of in every single detail. This property is by far the best place I’ve ever been to in terms of facilities but more than anything me and my friend were amazingly surprised by the kindness, hospitality and constant availability of the staff, a special thanks goes to Ahmed, Imen, Amira and Taha. Will definitely recommend this place and I’ll most definitely come back again myself too!

Absolutely beautiful hotel, with amazing service from the staff. It was my birthday and the staff, in particular Nizar, made my trip fantastic. They decorated the room and even got me a birthday cake. Nizar ensured that all of our needs were met and went above and beyond to make us comfortable. On my birthday it was like the entire staff knew, as everyone I passed told me happy birthday! Even after we left and had some travel issues, Nizar was only a phone call away to make sure we got to our next hotel safely. however, it can get very very very very hot, bare that in mind when booking during summer months!

Be mindful that the hotel’s rate to be picked up from the airport or bus station was grossly more than local transport. The hotel wanted to charge 150TND, we paid 5TND in a local taxi.

The Resort is only 4 years old and everything was working good. The breakfast was very complete and all the products were top quality or well cooked. The room was very comfortable (we had one facing the desert) with a small patio with seats and a dormeuse. Also we had a great excursion at Mountain Oasis with a guide, Madib, very professional. The Concierge is very capable to fix all your needs but everyone in the staff try to do his best.

We have been in 5 different Anantara resort and our idea is that they apply the "low cost" philosophy: you have your (beautiful) B&B and will pay ( a lot!!) for everything else. No access to the Spa facilities, no free bikes, any kind of free classes or experience, the Restaurants are very expansive and the wine list prices were outrageous (Tunisian wines around 100 € ??!!! I would pay that for Italian or French wines, maybe).

Beautiful location, amazing rooms, great food in restaurants and at the breakfast. Fantastic and very friendly staff, absolutely exceptional laundry service, thank you!

Small details, like small stains on the pillow or hair in the bathroom, but overall nothing bad :)

The staff goes above and beyond to make you feel comfortable. Special thanks to the ladies at the reception for making sure I’m well taken care of. Also, room service was exceptional - the food and the service!! Everyone always had a smile on their face.

Beautiful resort. Staff very attentive. Good choice for Breakfast of fruits, pastries, cereals, fresh cooked breads, Omelettes and crepes cooked to order

The main restaurant did not have the menu advertised online. Just a two sided laminated menu instead. So dinner options were limited. But still enjoyable.