It’s good and easily accessible to everything nearby

The property is not having process while checking out, i called up the front desk and asked them to check my room while checking out. No one visited and once we came down and asked the reception to check the room they said all ok. Once i left the property and at the evening i am getting the what’s app message from property that, one chair is missing, i was surprised to hear, they are having any common sense?? How can a guest can take a chair with them??? When i asked them to apply their mind, then they replied no sir it’s there, this type of HK staff are there, they are not at all trained, proper training is required and if this type of attitude goes on then someone will file a suit against them in court for mental harassment.

The room was clean and spacious with most amenities provided. The place is naturally cold if you just open the windows. With the 2 super single beds joined together, it is big enough to accommodate 2 adults and 1 child. It is super comfy. There is even a rice cooker provided if you need to cook.

The electric appliances seems new but the only issue was with the electric kettle, inside was rusty and unusable. When we wanted to phone the housekeeping, we realised that the telephone was plugged out and we were not able to connect it back to the lan point. We could not find the wifi network to connect to as well.

I had an amazing experience staying at Zenith Suites in Cameron Highlands. The apartment was modern, clean, and spacious, with a stunning view of the surrounding hills. The interiors were thoughtfully designed and well-maintained, making it feel like a home away from home. The location was perfect — close to restaurants, shops, and major attractions like the tea plantations and strawberry farms. Parking was convenient, and check-in was smooth and hassle-free. What really stood out was the comfort and peaceful ambiance. Whether it was enjoying the view on the balcony or unwinding after a day of exploring, everything felt just right. I would definitely stay here again and highly recommend it to anyone visiting Cameron Highlands.

Keep up the good work and no comments for first-time visitors like me.

Location is in the middle of Tanah Rata but most attractions are in Brinchang. No complain as the place is accesible and near to main road. Easy parking, spacious room, efficient lift, stroller friendly,new building, sufficient amenities except no cutlery.

1.Front desk officer, SUE. -please send her to any training/course. Checked in for wrong person even though i already gave my IC. -during check in,asking if i can check in early, i mentioned i booked from booking.com, without checking with housekeeping, immediately said no rooms available. -she gave me the room key. I asked her about breakfast slip or anything, she answered with annoying intonation saying my room didn't include breakfast. Again, she didn't even bother to check the system. She didn't apologise when i showed her the proof from booking.com and still delusion. The other FO, did help. 2. Breakfast buffet spread is moderate. I would not take breakfast for my next booking. 3. Toilet door needs WD-40 i think.

When I lost one key card for my room, I was charged RM50. Which seems ridiculous. No way would a new card cost RM50.

Fantastic Stay – Clean, Peaceful, and Great Service! I recently stayed at this hotel and had a wonderful experience. The place was very clean and well-maintained, which made the stay extremely comfortable. The staff were friendly, helpful, and always ready to assist with anything we needed. One of the highlights was the beautiful view from our room – it was truly relaxing. Check-in was quick and hassle-free, and everything went smoothly from the start. It was so pleasant that we even decided to extend our stay! Another major plus was how quiet it was at night. There was no vehicle noise at all, which made it easy to get a good night’s sleep – something we really appreciated. Overall, I highly recommend this hotel to anyone looking for a peaceful, comfortable, and enjoyable stay. We’d definitely come back again!

I really enjoy staying in these suites. They're not crowded at all since the building is still new. The location is strategic, with restaurants and banks nearby, all within walking distance. The views are amazing, overlooking the hills, and the weather is pleasantly cool. I believe this is the only hotel and suite that offers air conditioning in the rooms. The rooms are spacious and come with kitchen amenities, like a refrigerator, and there’s a balcony as well. The staff are very friendly and welcoming. I highly recommend this place for anyone visiting Cameron Highlands, and I will definitely stay here again.

- nice breakfast selection, although limited for non Asian guests - recently built house, modern design - as the hotel is located on the small hill, you can get a nice panorama from the balcony of the room

- paper walls and door, you can hear everything from neighbouring room and corridor - fixed shower 🚿 - the walk from the Suites to the breakfast room in the main hotel building - not even one knife in the kitchenette of the room, staff at the reception could have told us that this needs to be requested in advance - WiFi works only in the suites area, not in the breakfast room at the main building

The hotel was newly built, and so the design and furniture are all new. The location is up on the hill but still convenient to walk down the slope to reach a shopping mall and a food court. Grateful that the reception helped us arrange for a driver to bring us around Cameron highlands

Somehow the staff do not speak very well English and sometimes do not understand the requests. Minor details that caused some trouble is they provide only one plate and one bowl in the 4-people apartment. 2 bath gel were fixed on the wall for one bathroom and 2 shampoo containers were fixed for the other one, so we had to spend quite some time upon our late check in to fix all these problems. It’s an apartment but does not have sufficient utensils nor cleaning detergent & sponge for dishes

The hotel itself was clean as it is fairly new. Hassle-free ample parking space, e.g park anywhere you like, no tickets required etc. I requested for elderly-friendly access and I got a unit close to the lift. There are shops nearby in within walking distance (but the road is quite steep, so not suitable for elderlies). The breakfast menu was superb and changes everyday.

I wasn't aware that Zenith Hotel and Zenith Suites are 2 different buildings and with different registration location as the listing in Booking.com is under Zenith Hotel. So, I went to Zenith Hotel only to be told that registration is at Zenith Suites building. I think the listings need to be separated to manage customers expectations. For 2-bedroom suites, 4 mugs with stirrers were provided, but only 1 plate and bowl provided. A broom and dustpan should be provided in the unit (housekeeping is a chargeable service)