The views are to die for and the room is so lovely and luxurious. The staff was friendly and helpful and the personal plunge pools were amazing.

The hotel is quite far from Ixtapa and Zihuatenejo so you'd need a taxi or car to get anywhere else other than the resort. This meant we had most meals in our room or at the hotel. The food was okay...but quite inconsistent. The drinks were also inconsistent between pool ordering (least best), room service, and at dinner.

Hotelroom is awesome, it has everything you need. View is amazing. The room service is perfect and the food of the menu is really delicious! In gerenal the staff is super helpful and nice. Also the pool areas is very relaxing and the service at the pool is great.

The included "american breakfast" could be a bit more than 2 different dishes. In gerenal I think the fare is quite high for Ixtapa and the wine prices on the menu are way overpriced.

The private pool and balcony was amazing. The bed was exceptionally comfortable. The views were spectacular. I loved the guacamole and beers delivery every night. The seafood restaurant was exceptional.

The private pool even at highest temp is 70 degrees (F). It was great on a hot afternoon but at night (when I wanted to use it), it was too cold. The bathrooms only have a tiny shower and no tub. Like the size showered you'd see in a small hotel room in NYC or something. No romantic showers or long soaks in a tub to relax. You really notice it because of the cold private pool (not a hot tub). The site touts a personal assistant but they didn't respond or check the WhatsApp messages. Even when I called to ask for the evening delivery to be left on the balcony because I had a work meeting with a client in Korea, the message wasn't relayed and the staff member just banged and banged on the door. The size and price of the hotel should translate into not having those problems.

The staff was friendly and wonderful. Our room was clean and the grounds were well kept.

Just would like to note, at times, the wait for food could be quite long. The staff was always going as quickly as possible so it seemed like it was due to the property being full with other travelers

Everything exceeded our expectations and we will be back. The setting is almost like Amalfi or Taormina (Italy) where the resort is on the cliffs, views from every room, restaurant, pool. Boutique size, so we made friends with several other guests and the wonderful staff. I loved being over a rocky coastline where you can hear the waves all night, but be aware that there is not a sandy or gentle/swimmable beach accessible from the hotel. I had a wonderful swim in the waves against the rocks at the charming little rocky beach accessible from the resort, wearing good shoes and a snorkel, but this may be challenging and not recommended for most. But the sea was the perfect temperature (this was over new year's.)

It seems hard to provide anything negative, so we are reaching here...there isn't really a bar to socialize at. The wifi seemed to work but there were some functions on our laptops that didn't go through. The WhatsApp personal assistant is a good tool, but sometimes it took a bit of time, for example, just to get ice, or to have the staff flip the button to heat the spa (which every room has, so great.) But seriously these are so minor!

The staff and everybody was extremely friendly and I would highly recommend anyone to take a trip here I also like the fact that they never tried to sell me any of their products.

I would have liked a firmer mattress.

Very private and specialized. Amazing view, tentative staff very personal. Staff speaks English and Spanish. Menus in both English and Spanish.

The patios and pools were beautiful, with views of whales and dolphins in the bay.

It is a bit far from other dining options, so plan accordingly.

This hotel is amazing. The location was beautiful, the weather was perfect (we were there at the beginning of May) and the staff was beyond our expectations. I had read the reviews of this hotel and saw they were good but I was not expecting this level of greatness. You can tell the employees are happy because they go beyond the expectations to deliver first class service. We're definitely going back.

The only somewhat disappointing aspect was our bed was not too comfortable and it appeared that the mattress was a bit old. Everything else about this hotel was fantastic.

Always a great stay at Cala de Mar! Staff are lovely, the rooms are spacious and the views are the best!