The best hotel we have ever stayed! Everything was fantastic the food was amazing, the staff so friendly and the spa was out of this world! Walking distance to the slopes where there are some beautiful hikes! Great skiing and lots of mountain huts for refreshments! We enjoyed many treatments and relaxation! The sauna session is also a must! Thankyou so much we will definitely be back! The view from the room and pool was unbelievable!

If there's anything to suggest it would be a smart tv in the room to enjoy some movies after a long day.

- The property is charming and as you enter you will feel the warmth of the staff and the surroundings. - Staff members are very helpful and attentive to accommodate guest’s needs. - The food was exquisite. They easily replaced a meat dish from the Gala dinner for pasta and a veggie patty. - The facilities such as the pool and sauna are very relaxing.

- The breakfast buffet could accommodate more pescatarian/vegetarian options.

I think people don’t talk enough about the food here. We had half board and I’m glad we did it. Everything was high quality and exceptionally good, tasty, and presentation of food was amazing too! They keep it to high standards. Facilities, spa and infinity pool were amazing as well! Highly recommend. We will stay here again and wish we would have done full week, not only 4 nights.

The Spa facilities, the staff were attentive and helpful.

There were guests with kids that didn't follow the clear rules (screaming, splashing and jumping in infinity pool not allowed use the kids pool) but that could have just been our bad luck with one family terrorising everyone with a brat. All the other kids and mine were ok. Would have been nice if the staff asked them to stop.. Also the set menu was very expensive and no alternatives.

Superb location, amazing view, panoramic pool and rooms, sublime service and excellent food. The detail to attention tells you that this hotel is the collective imagination and realisation of the whole family who owns it.

For the money paid the smaller saunas need a revamp and better heating, the pool tiles need a little bit more cosmetic work and slippers should be supplied as standard.

- the fantastic view from the room and the pool - the SPA area with different saunas, tea, fruits and water - the gym with great view - the modern, big and comfortable rooms - the helpful and very kind staff (Luigi) - the surrounding (nature, calm) - the breakfast with a great choice - the 4-course dinners in the evening

- minor things - for example we wished to have some drinks at the pool (as an idea)

The view from the balcony was amazing. The staff were super helpful and so lovely. The facilities were next level. The restaurant was outstanding and so accommodating for our daughter (20months)

The heating in the room was unable to be adjusted and it got sooo hot. We just cracked the balcony door open though so it wasn’t an issue.

Amazing view from the room. The pool had a real wow factor. Spa was just perfect. Lovely atmosphere in the hotel, very helpful staff. Amazing attention to detail. Everything was just perfect. Food was delicious and beautifully presented. We would love to go back. This is a very special place, a real find.

It would be nice to have a coffee/tea making facilities in the room to enjoy a cuppa on the balcony in the morning. Drink service at the pool would also be great. Despite that we still rate this place 11/10.

Absolutely amazing place! Everything is great - the people, the view, the facilities and especially the food! The massages at the spa are excellent and a must-try, while you are there. Also immensely enjoyed the guided snow shoe tour to the nearby mountains. We even saw a few deers from our room :) Thank you, Johanna and the whole team for setting high standards, but also putting a heart and soul to your service and for making our vacation an exquisite and memorable experience :)

Nothing

This is an amazing property. I have stayed in much more expensive resorts but this one was 11 stars. The food, the pool and the staff. We had just completed 7 days of backpacking and this was the treat we needed.

This is perfection nothing could be improved.