Just did an overnight here. The room and whole hotel were clean, spacious and had all expected facilities/supplies one expects at a Radisson—except no hair dryer—which would have been useful after the lovely early morning swim I had in the heated pool. The staff were friendly and helpful. I did not use the dining room (there’s a Starbucks next door). The location is OK—easy taxi to the center or airport but not walking distance to anywhere and hemmed in by highways. The room was quiet.

One of the coolest and most comfortable hotel in Toluca, excellent amenities, rooms are spacious, clean and functional. I will stay definitively again here

Staff was welcoming and friendly, particularly the restaurant staff, they were excellent

A bit dark as there is a roof covering the patios area and garden

The whole decoration is so cool like a museum, the staff is really kind they make you feel like you’re home!

Nothing

Comfortable, spacy, clean room with good beds. Breakfast and dinner in the restaurant was very good. Not too far from the bus terminal.

Some english (by more then 1 reception worker) would be handy for a big hotel that works with international tourists.

Good secure parking without height restrictions. Easy to get to off the highway. Clean, well maintained.

All round pleasant experience. Rooms comfortable and clean, breakfast good. Staff always friendly and helpful

Breakfast is fine, but with more variety it will be more attractive.

Did not elevator or service person to take luggages upstairs.

Bed is really comfortable. Liked also the pool and gym and the garden inside. It gives a good vibe to the hotel. In terms of price-quality i would say it is really worth it. the staff is really friend and helpful.

Breakfast is nothing special, it needs some maintenance although nothing is falling apart. A bit annoying would be the staff from the laundry passing by the room at 8/9 in the morning to ask if we need to put something in the laundry. The fact that they do this is not the annoying fact, but the time at they do this.

Everything was perfect! And food was delicious!!

The entrance is too small and there's no indoor store for little bites, the nearest convenience store is not easy access by foot.