We reserved two rooms at Microtel Toluca and everyone had a wonderful 3 night stay. The hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly. I was a bit hesitant since the price was so good, but everything was great. We stayed on the 2nd floor rooms 220 and 214. The elevators were super quick. The breakfast opens at 6:30am, not a minute sooner, but they had real plates and silverware (contrary to a review I had read). It included fresh fruit, yogurt and granola; cereals; fresh juice; eggs and meat; breads; coffee; tea. Everything was delicious and filling. We didn’t have any issues finding seating space for breakfast. In the evenings they had coffee, tea, and water always available by the lobby. We had to ask for a hand towel, but bath towels were there. They also brought us an iron upon request. There are no safes in the room, but the cleaning lady seemed very trustworthy and did a magnificent job cleaning our room daily. The soap bar was great. There is no free shuttle to the airport; but we were able to reserve an inexpensive Uber pick up at a specified time 7:00am and the Uber driver arrived a few minutes early (with our Uber app). The hotel is maybe 10 min from the airport with normal traffic, so very convenient. Overall we had a wonderful stay at this hotel and definitely look forward to our next visit here

Hand towel had to be requested.

breafast ok. Room and bed - good

Extra fee for early check in. 3hr early cost 50% a day's stay. But staff misstated the cost over the phone. Once in the counter I felt forced to pay since I was there already.

The heat was not working properly. Ran only a minute and turned off. Then on and off , it was quite noisy. We did not report because it was late and we were very tired so we just shut it off and went to sleep

Great breakfast, comfortable bed; good price; nice room.

Nothing negative to say. They don’t have a free airport shuttle…in fact they don’t offer anything to the airport, but Uber was $10 USD

Room was clean. Shower worked great. Nice quiet night to sleep and rest.

The breakfast included was disappointing and the space to seat and eat was crowded. The only person serving AND cooking the breakfast was overwhelmed and you could just feel her anxiety.

Very good for te price payed. Comfortable and clean.

It does nt have the most modern look, carpets a bit old, WI-FI does not work well

Location

The gym is not well maintained

The space was clean, comfortable rooms, would be better if the entrance was bigger and have clear access.

In general is a good hotel.

Todo en general

Location

No comments Thanks