It is a brand new ressort , very comfortable. We stayed in a villa , view was great and we spend part of the afternoon in the swimming pool!

We were one of the first clients of the resort and at this stage everything was perfect . We had diner in the restaurant and it was very good.

Firstly the property is very big and well decorated with awesome view of the lake Naseer.Secondly the staff were very welcoming and give you a home like feeling as we got lucky to have a upgradation of the room from suite to a mini flat with various complimentary addons.Lastly the location is very close to the Abu Simbel temple and the lake as well.I would like to mention the name of the Reception manager Hany for his cordial behavior and other staff like Basma.All over it was a very pleasant stay and would like to recommend others to visit The Lagoon resort to have wonderful time. The 3 hour journey from aswan to abu simbel through the desert road was also once in a lifetime experience.

The food options may be increased. But why spend time writing and reading reviews. Because there are some places you just have to be there "to be there".

Everything was top notch. We really enjoyed our stay. Huge room. Staff was on the ball. Breakfast was perfect for our long day of heading to Aswan. We managed to meet their IT team, f&b manager, head chef and on site doctor of hygiene (I believe) all seeking feedback. You can tell they are working hard to make this property successful. So glad we chose to stay here.

The pool was not ready upon arrival and our concierge was a bit clingy. We prefer to travel without guides so this may be a plus for someone who is looking for it. We asked for help with a car and buying tickets to Abu Simbel and somehow he ended up staying with us the whole day and night, even dinner, which I believe we overpaid for because he chose to handle all payments. We didn’t like that.

The food buffet was pretty good, but we had better buffets elsewhere in Egypt. We ate two meals, dinner and breakfast. The food was good but lacked the variety that we had at other four-star hotel buffets in Egypt.

Well. I'd like to say it was perfect, we stayed for one night only. The main problem was that we had to call the front desk at one point regarding a cancelled flight to Aswan and the need to hire a driver immediately, but no one at the front desk answered the phone. I had to walk over only to find the front desk empty. This was about 5:00 p.m. Finally, someone called us in our room and apologized, saying they were dealing with some other problem, but that's unacceptable at a four-star hotel, even in a remote spot like Abu Simbel. 24 hour service means 24 hour service. That's what you pay for: you need it when you need it. They were very nice though and very on top of it after that, making the call to the airport to confirm the cancellation and arranging the driver for us also.

Beautiful resort and very accommodating staff! Peter was so helpful and made sure we were taken care of. The car price to go the village was not too bad if you're just going once a day. Also, I honestly loved how there was hardly anyone there. It was so peaceful and felt good to get away from the crowds. Abu simbel is a very small town and there were hardly any tourists staying overnight anywhere. It was probably my favorite stop during our Egypt trip.

Very good location - close to the airport and a bit far from the town, which give you extreme quietness. Just at the bank of the lake with amazing view. The staff is very friendly and tries to help as much as possible. At the reception, in the bar or shisha corner, or in the restaurant - they always smile and tries to help! 👍 The hotel facilities are OK, even if a bit simpler than 5-star hotels in other places. We took a Lake-view suit and fully enjoyed it! Overall, we were happy we choose the place! Good luck 👋

Quiet isolation with a level of unparalleled luxury, I have laughingly renamed our villa , including the private pool, the “ Donald and Melania” get away . A mistake on the way booking . Com advertised the rooms was more than made up for by the manager who without any argument placed us into a veritable palace on the waterfront , finer than any place in have lived or stayed at on vacation .

They are just starting up , so the internet connection needs some work . Menu was somewhat limited , BUT once staff discovered my friend was fluent in Egyptian Arabic , it didn’t matter because they were willing to prepare us any and I mean ANY local delicacy .

upon our arrival we were welcome by Serag El Din the front Office who took extremely good care of us througout our entire stay: restaurant recommendations (we has dinner ar Eskaleh Eco -Lodge which was outstanding), arrange transportation, Hana Michael took very good care of our trips and also Ahmed. We felt more like with friends rather than employees from a Hotel and we LOVE It. They definitely make the experience absolutely worth it

The hotel is excepcional, very new with great facilites, however seems they keep in the process to be completed...the wifi did not work properly, the breakfast could use fresh coffee instead of coffee bags, the burguer we had at the pool was expensive for the quality and the gym miss some additional weight Small things that are totally overrule by the level of attention provided the staff

We stayed at Azal Lagoons Resort in December 2023 with our family of 5. We stayed in a lovely spatious and comfortable suite, very clean, tastefully decorated and picturesque with a nice view on the lake and pool outside. Comfortable beds and very quiet at night. Very nice showers and bathrooms with all amenities and bathrobes which were great! The staff was lovely with us and were very welcoming, attentive and helpful. We loved the pool! Amazing to be able to take a dip in the middle of the day when it got very hot. Had a really nice breakfast and the team Mr Atef Malak, Bassem, Mohamed and Hussien were very attentive and kind. The General Manager Mostafa was very helpful throughout our stay and the team were available at all times to help us. Really enjoyed our time here and very glad we opted to stay the night in Abu Simbel!! Highly recommend!

The full staff, including service and management, were simply outstanding! They cared about us traveling as an extended family.and celebrating our daughter 12 birthday. They even prepared a traditional party for her. They gave local knowledge and advice. This allowed us to visit the Temple at night, discover new places and offer and exceptional 5* world-class service that we will never forget. Special thanks goes to the manager, staff and all personal and this 5* resort. Personal thanks to Hisham, Dooar, Safaa and Hossam that cared about us with a world-class customer service.