The hotel was nice, staff was extra friendly and welcoming - to both humans and and dogs!!!

Generally, we stayed at the hotel to be able to access the thermals, and that, unfortunately wasn’t worth it. Staying for one night gives you access to it for only a few hours (if your don’t want to miss the prepaid dinner or breakfast). All in all the cost and effort of traveling to LAA wasn’t worth the value for us. Also - the restaurant has a dress code. I understand they didn’t want people to show up in bath robes and slippers, but on the orher hand - it’s a spa hotel for god’s sake. This should be an option! I would prefer to have a snack at the pool than a pseudo fency dinner where our waitress got a talk from the manager because I was in slippers - the only shoes I brought with me - going to a SPA!!! Ridiculous. Anyway. Not coming again, despite the extra friendly staff.

Nice options for sauna, steam bath, jacuzzi and swimming. My room (panorama) had no carpet - which was great). The restaurant is very nice, lots of food options for dinner and breakfast, elegant atmosphere and very respectful and friendly waiters. I keep coming back to this therme also because it has a good train connection. Only 10 min to walk or you can call the reception and ask for a free shuttle.

I don't understand why we have to wait in cold on the corridor in front of the Loft Sauna until it gets ventilated, when we could just wait inside with the windows open. Also an aufguss there would be much appreciated. At least an automatic one. The panorama room has no view but just a garden view. Also the window in the bathroom could not be opened.

Everything was perfect. We’ve been to different spas around Austria and this experience has been the best so far. We accepted a room upgrade (to panorama view) so it was very comfortable. Meals were excellent - loads of variety at the breakfast buffet; evening choices were delicious. Water temperature at all pools was good and relaxing. Hotel pool was nice. Friendly staff. We gratefully accepted the hotel shuttle to the train station. Very relaxing atmosphere all round.

A bit pricey.

The staff is always super helpful and friendly. My stay was super relaxed and especially the Monday and Tuesday were very quiet days. And of course the restaurant is always a delight. A very good and fresh selection of various foods.

? Perhaps the only small thing I didn't find practical was the solid tap on the sink in the bathroom. It's always in your face while shaving or brushing your teeth as it can not be rotated away. Apart from this small thing I had a perfect stay.

Our room was cozy, modern and spacious. The food was tasty, various and fancy. The location is pet friendly and for the small fee you pay you get dog blankets, treats and bowls and we appreciate that. Went there for my brithday and got a nice gift from the staff. Staff is friendly. You get what the place promises : relaxation! They offer lots of amenities, lots of indoor and outdoor pools, saunas, sport activities. Thomas the Yoga instructor is a very nice guy!

Menu is in german and czech but not english.

We did like the breakfast assertion what you can get and all was fresh and clean. Food in general was good.

There was an repair in the spa going on which was not mentioned properly revision is not rebuild something so we could use an area because my wife didnt like the noise and working men in nude area ,.. it was not as big drama because we could use public spa as well but if it would have been full booked it would have been drama ...

Everything was very good except the massage experience. Very plain & simple even for 50 min. A bit pricey for that kind. But it wasn't totally bad either. Just that, we didn't feel anything improved after. Not relaxed, not refreshed. Nothing 😏.

Massage experience.

Excellent facilities. We liked the saunas and steam rooms. The food was good - we had half board.

We cannot fault the facilies. We did think the drinks (beer, wine, coffee) were quite expensive.

Accomodation - rooms very clean spacious luminous, service excellent, wellness facilities great, food great, staff helpful, weather perfect even not booked nor extra charged🙂

Everything! The rooms, the food, the spa area just for hotel guests was perfect. I also haven't met staff this friendly in a very long time. We will be back!

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