Great location to explore the mountains. Had a nice Spa, but the Adults only section is only open a few days a week, so we missed this experience. Don’t go if you have no experience of noisy children running around. Luckly, we have had kids, so we were slightly immune to this.

As a 'Kid's friendly hotel' it was full of young children as expected. However, with no supervision in the pool area, it was very noisy, kids jumping in the pool and running around, so as a couple trying to enjoy the pool, it didn’t work for us. The pool floors are tiled and very slippery everywhere and with no handrails for the steps, getting around was tricky. The food wasn't great, it was a buffet style, but you order your main dish the day before which is served. Deserts were very basic and they had some special deserts that were reserved for children only!

Overall a very good stay. Good service, nice food and a facility in a very beatiful surrounding.

Breakfast could have been served earlier than 8 since you travel to other ski areas as well. Coffee machines were very crowded at breakfast which was annoying. Maybe complement with brewed coffee.

The pool and kids Sauna were great. They are next to each other so very convenient. The Sauna for Adults was also good. Staff is great and very helpful. They explained the access to the Kaunertaler Gletscher. The place is a ski area so worth a visit and even if you do not ski, the drive to the top is worthwhile. The Hotel is next to ski pistes so hopefully if you get there in the ski season then this Hotel is fantastically placed for skiers. The hotel lounge is great where you can relax after dinner, have a few drinks and is child friendly.

The room size is quite small, especially with kids. The sofa bed and the main bed were almost touching each other with no room to move around. the sofa when converted to a bed was blocking the access to the balcony. The dinner times from 18:00 to 20:00 are quite short, especially when they stop refilling and you had to constantly ask for stuff. The kids play area in the basement is very dark and minimal (We did not use it, but just to manage expectations for others with small children)

Half board included a great breakfast and a 5 course well planned and beautifully cooked evening meal. The wellness centre was a good pool and saunas to suit all requirements. Staff were conscientious in checking your drink charges for the evening meals were accurate and table service was quick and efficient for the many courses. Individual group needs were always effortlessly supported. Reception was amazingly supportive for multiple enquires, day sightseeing planning and organising transport.

The sofa beds were great for children. The vehicular on the mountain charges €8 for using a card so use cash. Check which runs are open to decide if it suits your families skills.

One of the best hotels I have been! Unbelievable price quality. Not new but clean and funtionable. Junior suite with views! Wellness and saunas, pool and Finnish sauna! Nice dinner and cosy bar. So good breakfast! This place is a hidden gem!!

Everything was just perfect!

--Breakfast + Saturday Buffet Dinner --Sauna area --Price to comfort

--Location and the way to the hotel is not well marked. This is a general Austrian road construction issue, they don't put proper signs. Absolutely unprofessional and the AT authorities should stop charging city tax. Hotel must complain to local authorities and resolve this perennial issue.

Excellent location (just a short walk from the ski slopes), excellent breakfast buffet and choice of dinner from the menu, fabulous spa - separate children's sauna and separate adults' sauna, animation programs for children.

We arrived at the hotel late, past dinner time. The manager kindly saved some hot food, which was delicious. The manager also contacted us prior to that afternoon to find out our whereabouts and assured us they would provide hot food. We are genuinely grateful for that gesture.

Friendly staff, great location close to the lift/slopes, spacious room with a lot of shelves, Kids entertainment, wellness areál, swimming pool

Unfomcortable pillows Missing any heating in the room to dryout wet clothes and shoes

The staff at the hotel was amazing. Mattheas has created a great team that is attentive and friendly. Daniel and George were great at taking care of us each day in the restaurant and bar and by the end of the trip had become wonderful friends who knew my daughters by first name giving hugs and candy each day. The location of the hotel is amazing for outdoor lovers; situated on the side of a mountain near a chair lift there is plenty to see and do. I highly recommend the three wheelers which were a huge hit for my family. Also, the little sports store next door was super! They had a great selection for a small shop and Tobias, the owner, was always helpful. This entire trip was one of my family's favourites.

There was nothing that disappointed us at the hotel. Mattheas worked very hard to ensure the hotel and his team were 'on point.'