Bed was comfortable, clean, and plenty of plush pillows to have all to my self. In house provided hygiene supplies were decent quality, towels were nice, soft and clean. Staff was pleasant. Both night and morning shift were very kind . Very busy and could probably use one more person for the mornings so they're not running back and forth. (But I don't work here so it's hard to garner efficiency from a guest standpoint) Pre check in was nice so I could just pick up card and go straight to my room. Right off the freeway and easy to get to, next to the gas station made for a nice location and for a tired transient.

Was sad that the tub wasn't deep set, but it's par for the course with most hotels. Maybe I'll try the upgraded room next time. Shower curtain was maybe a little short, or the bar is too high so it's easy to get the curtain over the lip of the tub.

The staff was incredibly helpful. They went above and beyond to ensure that we had what we needed- always with a smile. Beds were comfortable- and there were pillows with varying degrees of softness WHICH I LOVED! Food was great, with more variety than I expected.

The lock on the inside (not the bolt lock) looked like it had been broken and wasn’t repaired. Some other minor maintenance issues. But there was a custodian making repairs on other minor repairs, so I assume it would be taken care of.

We were traveling home to Missouri....needed that last minute "we're tired" of being in the car room for the night. I checked my atlas for exits that would be coming up for the hour....then checked out accommodation options at those exits. Something about the reviews and location just made this feel like the right place...and it was! The truckstop that is almost completed but wasn't yet, will really make this an added plus cause a person can just walk over for quick snacks or a meal.

For the value, the breakfast, the employees, the location.....we really couldn't find anything to dislike 😊

The beds were very comfortable! Great location; right off I-84 and a short drive into Baker City: 5 minutes into town, 7 or so minutes to downtown where you can find some nice local restaurants, shops, and good coffee shops. The person at check-in was very friendly. Breakfast was good—eggs, gravy, toast, cereal, juice, tea. There was a line for the waffle maker and no room to sit so I brought my breakfast to my room. Also, a full basket if fruit filled to the brim with some beautiful and delicious apples.

The breakfast room was a bit small. The hallways are a bit musty and in need of an update. No elevators, so those with mobility issues should stay on the first floor. From inside my room I overheard someone outside leaving their room for breakfast (part of their convo) and telling their parent they had trouble sleeping because they could hear people walking and talking in the hallway and opening and closing their doors. Despite all this, I felt as though whomever manages the place is doing a pretty good job maintaining an older building. Our room looked like they had made some updates and had added some nice touches such as good soap and nice art on the walls. The beds really were very comfortable.

it was easy to find. The parking was spacious. The room decor was nice. The hard wood floor is a great idea to keep clean because of snow and mud from winter. Excellent choice. The breakfast was very fresh and wonderful. Thank you

At first the fact they had no carpet in room. Then realized it was because of winter snow and mud. Kept the room clean not dirty. Excellent choice.

Everything was excellent! Bonus it's right next to a Loves Travel Center! Great nights sleep, descent breakfast, staff that makes customers feel welcomed and appreciated, parking for Our Truck and Cargo Trailer, easy fuel and go...what more could We ask for??

That We only had one night to stay!! Would have like to spend more nights!

I luv that its right off the Freeway but still close enough to all what Baker City has to offer. The staff were so Friendly and accommodating in allowing us an early checkin as we arrived at 230pm.. Our room was spacious and clean...The breakfast was Great and my grandkids Lov the indoor pool!!

Cant say there's anything 😊

Facilities were very clean , Comfortable , clean and good size rooms .free breakfast pool was nice and warm ,staff very friendly and went above and beyond

The breakfast could have been better, née to add yogurt, oatmeal’s, more fruit

Room was large and clean. Bed was comfortable. Pillows were so soft! Breakfast was good. All employees I talked with were wonderful!! Because I was towing a trailer, the parking area for big rigs behind the motel was perfect. Easy access to the interstate.

The room was handicap accessible, which was nice. But, the shower was EXTREMELY slippery and there was no mat provided. The air conditioner was noisy.

We came with a large cycling group. We used to do this trip every year and we always stayed at best western. This stay was every bit as good as I remembered. The staff was wonderful and very accommodating, even though we tend to take over a bit. They let us use the dining room for our team lunch and it was perfect. Breakfast was very tasty and the rooms were clean. They had no problem when all of us came trapsing through with their bikes. And the bed was amazing! Location is perfect. Only blocks to the downtown excitement so no driving. Thank you! We will see them all next year!

Nothing