We went as family/group of friends. We were 21 in number, adults and kids. The service was exceptional. I would like to especially say thank you to all the staff. Annie at the Guest Relations desk was very professional and helpful. She answered all queries and resolved all issues presented. Ismail, one of the service guys in the restaurant, was also very helpful. We also met these delightsome twins as staff at the restaurant. Everyone was helpful. We would like to visit again. We had more than enough to eat and drink. Lots of activities for adults and kids.

The fridges in the rooms (at least, my friends rooms inclusive) were not cool/cold at all. The hotel could do with a better room refridgeration.. That said, if you asked for ice cubes from the kitchen, you would be given more than enough.

When we arrived, we have been very well welcomed, the staff was very helpful and the check in was smooth. They have given us all the information related to the hotel and the facilities we have. 1. Food - all the meals were very diverse and very tasteful; we had always a lot of options from where to choose. Also, A la Carte Restaurants where very nice, the food was very good, and we have enjoyed each culinary experience. 2. Room - the room was very big and clean when we arrived. There are some few changes that needs to be done in the bathroom, but it was not a problem for us. 3. Beach - there are 2 parts with sandy beach very nice and clean 4. Pool - there is a very big pool and clean, so we have enjoyed a lot. 5. Kids club - we were very surprised about kid's club, the ladies where very nice, they had a lot of activities and games. 6. Staff - the people from bars and restaurants were very nice and pleasant.

The only thing we didn't like it was the front office manager who took a lot of time to solve our issue which was also caused by the hotel employees. Also, there have been situation when the room was not clean.

Great location, nice beach and 10 mins walk along the promenade for shopping and views of the marina. Lovely pool and settings. Table service for all inclusive snacks and drinks were a good touch, no need to queue up for ages. Boat trips and water sports on site. Beautiful sunset daily - unforgettable views from the sea view rooms. Polite and helpful staff.

Food a bit repetitive. Dinner service finished promptly at 9pm - they actually started to remove all the food from the buffet at 9pm so if you joined the restaurant at that time, there’d be no more food left, so it all felt very rushed. Bathrooms were dated and old, use of too many small plastic bottles of shampoo and shower gel (although no body lotion).

We had the best all inclusive resort experience ever! The service was amazing, the food was delicious, the location was perfect. The facilities be it pool, kids club or the beach exceeded our expectations. Special thanks to Aybars in customer relations and Melis in kids’ club for making our stay extra pleasant. We will come again!

Nothing

The staff were generally very friendly and helpful. A big shout out the the nurse at the doctors room, the lady at the reception and Metmet Ali at the dinning. I liked that there were sweets and detox drinks at the reception after over eating from the wide variety of foods both at the dinning hall and restaurants around the resort

I would like to see visible life guards monitoring the pool and the beach area

Food was amazing, location excellent, 10min walk to the marina. Staff super friendly

Abundance of food, great facility, decent comfort, really nice entertaining activities, many options to make your stay. Especially very nice hotel for families with kids. One of the best helpful team staff I have ever experienced!

Lots of people staying ) You can feel the crowd during dining times

Location,clean,food service,

Entertainment 👎🏻,activities

Car park coming full and you should park on street

I am writing this review mainly to highlight a few exceptional staff members. I would like to sincerely thank Emine, who cleaned our family room (2404) every day for 7 days, for her kindness, friendliness, and excellent work. She is a very helpful, understanding, and professional member of your team. I would also like to thank Said, who was serving ice cream. With his friendly attitude and warm smile, he was doing his job perfectly. The evening shows were also enjoyable.

Our room had a damp smell, and the building/rooms felt very old. The animation team could have been selected more carefully, as the entertainment was not very engaging. The food was often repetitive, with little variety.