It is all great, spacious and clean room, two big bathtubs with spring water and a shower plus access to the great spa area opened all day and evening, I have spent my time in water relaxing. The breakfast was very nice too, trying out different meals and with some fresh fruit. I felt greatly greeted by the staff. I would definitely come back. If I have some mild cons, it would that it might be slightly noisy at night, but I guess it will be the same everywhere in Wulai. Going to the village is only a 10 minutes walk nevertheless there are no sidewalks but as every local you can walk on the side of the road and it is fine.

The hot spring, the location. The property design is very relaxing. The day time front desk staff are super friendly and helpful. The breakfast was nice.

The evening staff. There was a guy at the front desk the second day we were there. He should not be in the hospitality service. We had 2 rooms. The family room was awesome super comfortable bed and very spacious. The japanese style room is also very spacious . However the Japanese mattress is only a thicker mat/padding and not real japanese bedding, in addition the mat is very short. I am 5'2 and the mattress is shorting than that. I would not recommend.

Spring Spa is a delightful spot to stay in beautiful Wulai. Choose the rooms with your own personal spa, or one of the beautifully finished Japanese rooms - all rooms have spectacular views of the Nanxi river and rugged mountains all around. They have a men's and women's public spa which is free for guests to use, with three hot pools, a sauna, steam room and baths - clean and well used by the locals. Breakfast is included, and the soup dumplings (pic included) are an excellent way to start the day Make sure to try the local food at the Wu Lai Xiang restaurant (pic of dinner included) just up the street. My two days there were restful and included fun walks through the local Wulai old town and the cute Wulai trolley to the stunning view of the falls. Reasonably priced and staff were so attentive and friendly. I'll stay there again for sure!

Perfect for rest and relaxation. Fabulous views of the mountain and river, lovely four poster bed, balcony and spa bathroom. It was such a treat to actually have a sofa to sit on in such a spacious room. Lovely breakfasts with the choice of two dishes and the time you choose to eat. The staff were kind and helpful and couldn't do enough for you.

It was problematical that there wasn't a restaurant as it was difficult to get an evening meal, so I had to subsist on breakfast and empty calories from the convenience store.

Friendly staff Room with private hot spring water My room with tasteful interior design (side building) Huge terrace to enjoy breakfast and the day with sound of river flow 3 temperatures hot spring pools + dry and steam sauna in the basement of main building

2 different buildings, have to move over for breakfast Time set for breakfast the evening before, only local breakfast No pedestrian way into village, walking on the street not very safe

A lovely big room with bed and sofa and a balcony with a view over the river valley. The bed was very large and there was a big shower room with lots of hot water. The breakfast was very good.

The hotel is next to the spa in a not terribly attractive building - the cottage like spa section was shown on the photo. However, the interior of the main hotel is very nice, spacious and tastefully decorated so this did not matter, it was just not what we had expected. I would have liked bed side lights but we found several hotels in Taiwan did not have them so may be this is not customary. The spa was closed which we had not been told about and was disappointing.

Good in-room so-called hot-spring and big hotel hot spring. Staff is very helpful n breakfast is very nice.

The room is at 1st floor and there is no lift. So if u have a big luggage u need help from the staff. The river only trickle as there is a dam like structure that blocks the water. Thus hotel further up will see nice river view Note. Only bus 849 u can take from Wulai, every 30 minutes i believe n you just use bus card or pay cash.

The place has a beautiful view and not far away from old street. The hotel provides simple breakfast and we ate it in the open air areas and enjoyed the nature. The staff is very friendly. After checking out as we walked toward the bus stop one of the staff found our face cream and ran after us to return it to us. 🥰🥰

Can’t think of anything 😊relaxing

Above expectations! Very spacious room with heigh ceiling. Private spa. Good public spa with four baths with each a different temperature. Scandinavian Sauna and Steam room. Special room with extremely high pressure showers to massage your back. Never had that, good experience! Set-meal breakfast, I told them one person is vegetarian and they adjusted.

Walking distance from old street, but not a very nice walk next to the road. No herbs/essential oils for the spa - but haven’t seen this in other places in Taiwan as well

Beautiful view, delicious breakfast, super spacious and high-ceiling room, with two gigantic tubs for hot and cold dips. Staff was very helpful. The spa was very large too, water temperature for the hot and cold pools was perfect. Very well equipped with everything you need for a hot spring stay. Very very clean.

It’s a little bit of a walk to the old town, but not a big issue.