Location was good. Just next to the old street and main station. I booked a private transfer which cost me 1200 TWD per way instead of using the public transport to get to this place. It's more convenient and hassle free. My view in the room to the river was great. Private onsen in my room. Meals are provided but just basic simple hotpot for dinner. Breakfast was the same. The service staff were kind and polite.

Only 2 pillows were provided. I had to use the cushions to hug to sleep.

The hotel is in the centre of the old town where I just need to walk a few minutes from the bus stop, and then be able to walk to old town streets. The hotel room is wooden-built so I can feel warm and cozy when staying. The room space is big, with built-in hot spring bath tub, viewing to the main river. It was such a great view when taking hot water. The staffs are friendly and supportive, though we have to use Google translate to communicate with them but it is manageable. Breakfast with western style is nice also. I have good stay here. Though I came on Wednesday, look like that the hotel is fully booked so you should plan ahead to make any booking here. It's price worth paying.

The dinner is included in the room rate. We ordered the chicken hotpot and did not realised that it is quite oily and fatty. It did not go well with my taste. be considerate with your choice.

Very close proximity to old Street, close to the bus station, family Mart just around the corner, one of the bigger resorts in Wulai, meal was included with eastern and western styles, people were really friendly. We had a room that slept four people, and the AC was nice and strong.

AC in the dining area was turned on at dinner time only, it was really hot in June, Hot Springs, for the men and women were a little dated, but however, appropriate for the traditional setting

The staff are very kind, bed was amazing, the spa area was to die for. Dinner included was hot pot ( very yummy!) And breakfast to choose from Chinese ( best one) to Western style. The room was everything we dreamed of , had a spa bath with hot spring water overlooking the mountains and river.

Nothing, but if you are picky the accommodation it's a bit dated. And rustic

Excellent location. Short walk from the bus station and right at the beginning of the old street. There is a convenience store nearby as well. Staff were very detailed in explaining about their property, facilities and also friendly and helpful in giving tips and help with questions about sightseeing in Wulai. The view from the room is fantastic. Full board and meals are great too.

I would have preferred a firmer pillow and choice of twin beds. Proper mugs instead of paper cups. More hanging racks and hangers for towels and clothes etc. All well fitted and whipped just personal preferences.

This is our second time at Full Moon Spa and we thoroughly enjoyed our stay. It is very conveniently located, right at the start of the Old Street. We brought our young kids with us and they really enjoyed being able to use the private spa in the room. My husband and I loved going down to the adult spa downstairs. I have some dietary restrictions and they were very accommodating. The food portions were very generous, and the staff were very helpful.

The food was excellent and location to the river and shops are awesome. Private room with the hot and cold baths were spot on.

The lights I thought were on the dim side and the place is accessible with elevators and or stairs. The rooms are in separate buildings from the main building with the front desk and dining area.

The private Hotspring was great, however quite hot at first until we understood that you need to either let it cool down or mix it with the cold water provided in the smaller tub next to it that you have to turn on separately. Generally, the bathroom was great compared to any other hotel we stayed at in Taiwan. Additionally, the workers all were very kind and helpful.

We were four people, with one being a vegetarian and one being a vegan. While the hotel itself was great and the food tasted amazing aswell, the choice for food was limited with hotpot being the only item on the dinner-menu. There were four hotpot options, however only 1 was vegetarian / vegan, so if you stay more than one night like we did and you are a vegan prepare to eat the same food multiple times. Also, the breakfast had only two options (western and chinese) and those did not change as well, so this is also limited. While not being great, the highlight of the stay was the amazing village and nature of Wulai and the private hotspring, so these criticisms are simply about the cherry on top for us.

We stay here each time we go to Taiwan - the location is great, the dinner and breakfast are very tasty, the hotsprings feature 2 saunas and 3 different temperature baths.

I wish there were bath robes after hotsprings - it feels a little uncomfortable to put on my clothes after bathing. Two towels were available after bathing, but no bath robes to get to our room.

- Good location - Nice staffs - I like the room a lot. It has good ventilation, and natural light permitting. - Hot spring both public and private - Good breakfast and dinner. Plenty of vegetables and we enjoyed so much

I could smell smoke, not sure if it was from cigarettes, from public hot spring room and it feel less relaxing. Please provide anything to prevent the smoke and the smell enter this area.