The hotel is beautiful, in an excellent location. The hotel staff is extremely friendly. The room was beautiful, the beds extremely comfortable. It is cleaned every day and towels are changed every day. The food in the restaurant is outstanding. The plaza is very close. There are many restaurants and cafes around the hotel. I don't know what I could write when everything was perfect. The hotel deserves the highest possible rating. I recommend it to everyone. The staff is professional. The pool is beautiful and extremely clean. It's been a long time since I've been to such a good hotel. Praise! I wish you much success! Keep it up!

it was our second visit to this hotel and I hope that we visit it again. we like the staff always with a smile and ready to help, we liked the quality of breakfast and the cleanliness of room and common areas,also the pool bar is an oasis of peace in the vibrant and noisy Lloret de mar.the hotel is five minutes walk from the beach.Bar prices are logical.

we arrived hours before the check in between 11-12 am, we left our luggage in a locked area and they gave us cards for toilets we walked to the bar but unfortunately they didn't have lite bites at that time. That's the only thing and I think that's not crucial you can find anything in Lloret de mar anytime

This hotel is wonderful. The staff are amazing. Very helpful. This is the second time we stayed (out of season) and thoroughly enjoyed it. Breakfast was nice. Plenty of choice. There was also a great little Flamenco show one evening in the bar.

The hotel opposite (Garbi Park) seems to host large groups of students. They are incredibly noisy, shouting and screaming from the balconies and outside the front of the hotel. We appreciate that they are having fun, so we shut our balcony door at night so we couldn't hear them too much. But the air con at the Helios is on a timer and doesn't work in April! It was very stuffy and impossible to sleep. The receptionist arranged for a fan to be provided, which did help. They also sent up a bottle of bubbly as an apology ( very kind). Although the noise wasn't their fault...

Although Lloret is a teenage-party town, this hotel had none of those teenage groups staying in. Good location: 3 min from the beach and 3 min away from the main bus station. Noce breakfast. Cleaning lady changed our towels every day.

We had a lovely stay at the hotel, the lunch and dinner had enough food diversity. Because of my food allergies, I mentioned to the staff about this and they were very helpful in explaining and finding solution about what I can eat. Because we had to leave early in the morning (4-5 a.m.) they prepared us some sandwiches and fruits for the road - this was very nice and helpful! The cleaning lady came daily and washed the floor, changed the towels, wash the bathroom.

The noise outside (because it is placed in a very crowded area) - at night especially. As a family with a child this is not very pleasant at night, but closing the window was enough for us to get back to sleep.

The employees were very friendly and professional, and breakfast was also great. I chose this hotel because it's near the Hyatt Regency Barcelona Tower, where I had an event, making it quite convenient and a good value for money. However, there is currently a large construction project taking place next to the hotel, which can be noisy if your room is on that side—unfortunately, that was the case for me.

Parking garage is too expensive. Charge a fair price for hotel guests please. 17 EUR per day is just too much.

We truly loved our stay here. It is a very nice hotel with modern spacious rooms, a great pool, friendly and helpful staff and an incredibly tasty breakfast menu. The location is amazing, right on the main street and a 5 minute walk away from the beach. We are also grateful that hotel completed all of our wishes regarding the desired room. Thank you!

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A very good and pleasant place to stay. Great customer service at the restaurant, very high quality food and highly organised. Excellent breakfast and dinner with lots of choices, attention to the details and customer focused staff. Great customer care in the hotel overall (special mention: Miguel), hard working staff at all levels, always ready to assist. Very clean room, and very clean hotel overall. Very close to the bus station. Would definitely stay again next time in Lloret. In summary, it has exceeded our expectations. Highly recommended.

No negatives

Absolutely exceeded expectations! Such a fantastic hotel in a great location. A big thank you to the fantastic reception staff who supported us with any questions we had and gave us a warm welcome. Pool was clean and in the sunshine! Drinks were affordable. Cannot recommend this hotel enough.

Not a major issue but you can hear some noise from the corridor/from other rooms. We had someone next to us singing loudly (which is no fault of the hotel!!!) so could hear that quite clearly. We had no issues with the noise other than this and it did not had a massive impact on our stay.

Modern fresh air conditioned room on a high floor with a nice pool & Mountain View which was quieter at night. You also get a nice view of the sunset in the summer. Staff were so helpful and friendly & the location couldn’t be more convenient. Cava delivered to the room on arrival was a really lovely touch and just got the stay off to an excellent start. Breakfast was one of the best I’ve seen in Spain for a long time- omelettes, eggs and roasted sandwiches to order, huge selection of cereals, fruits, meats, cheeses, pastries, and cooked breakfast items for the more Anglicised tastes.

Having to check out and go home.