Simply amazing hotel. You feel relaxed from the moment you step inside . Very beautiful and well maintained facilities. All of the members of the staff are super nice and helpful. Yoga classes were great. The meals in the hotel's restaurant prepared to a very high standard. The room is big and comfortable. Great for kids with lots of play areas. We had a wonderful experience, highly recommend.

Its convenient location at the terminus of bus line 302 and tourist bus 310 makes the trip from the train station to this hotel totally worth it. We were able to enjoy a couple of the more popular sites earlier/ later in the day and avoid tour groups. Baiyang trail can be reached on foot from the hotel and perfect for an early morning hike. The surroundings are spectacular, and we enjoyed the complimentary happy hour in the lounge and soaking in the outdoor hot tubs in the evening surrounded by the gorge. The room and hotel interior were really nice, breakfast was tasty, and the service was excellent.

They offer a paid shuttle service from either Xincheng or Hualien station and to Hualien train station or airport, but it’s too infrequent. We had to take a local bus on our way in from Xincheng station as a result, and wish the staff would have been a bit more helpful with providing info on transportation options when we inquired prior to arrival. Buffet dinner at Wellesley was just okay for the price.

-Location Surrounded by mountains and near river. You can have very peaceful and relaxing moments. -Room Superb huge room with beautiful view. Bed are comfortable -Service Hotel is very generous with free drinks, snacks, facials masks . Coffee machine and coffee quality is excellent. Staff are very friendly and knowledgeable about Taroko area. -Facility I love duck pool. I came back to this hotel because of duck pool !! Of coz indoor hor water swimming pool and rooftop hot water pools are very good and we have great time. -Activities Hotel arrange many kinds of activities like rooftop live music, movie night etc. You can have good music, good food . -Buffet Breakfast buffet is my most favourite and I sure back for that .

Nothing at all

This place is incredible! The staff are so kind and helpful and most speak great English. They also helped us arrange and book a private tour of Taroko Gorge with an English speaking tour guide. The rooms are lovely and comfortable, and the beds were fabulous. We stayed in the King Suite and the turn down service will make up an extra bed for the kid(s). And the items they provide for kids are so thoughtful (like a kid robe, slippers, step-stool for the sink, juice boxes, yummy healthy snacks, and a balloon animal!). And the kid play area is epic!! The pools and hot tubs, both inside and out, are amazing and so welcoming after exploring around Taroko Gorge. The sauna room and experience is amazing- definitely book time for this. The buffet dinner and breakfast are delicious!! Such a variety of cuisine, we really enjoyed it. The other restaurant across from the buffet with a menu was ok, but we preferred the buffet so we could sample everything. The hotel also provides night time entertainment with great singers and nightly movies. The are so many wonderful, thoughtful touches in the rooms and throughout the hotel that they have thought of that this review would turn into multiple paragraphs to share them all! This place is quality and you pay for it, and it’s absolutely worth it. We would definitely stay here again and highly recommend it!

Nothing, this hotel was exceptional!

This hotel is magical! I got to immerse in nature while being properly pampered. The food is gorgeous, the service is impeccable, and the spa is absolutely top notch! What I love most is the staff. Caring, warm, and professional. I only spent two days here but I know it will become a big part of my memory for this year. It’s so worth it and I can’t recommend it enough!

One of the nicest hotels I’ve been at. Location is unmatched. Clean and nice facilities, excellent amentities and the outdoor pool and hot tub is amazing

I wish they had a sauna open without charge for short amounts of time. They have sauna rooms but you have to book them for 90 minutes with a fee. Why not have one sauna room where you can go in for less time and not book? Their dinner buffet had excellent variety but I found the quality lackluster for the price

hotel was amazing and we got exceptional retreat experience, starting from greeting us, lunch at arrival, excellent breakfast in the lounge. Hotel room was exceptionally spacios, with minibar, voffe at the room. Evening experience with live concert was magical. hotel is situated in very special place, not so many sightseeing around, but great place to relax. dinner at chinese restaurant - was over expectations, very delicious. even hotel looks a bit old, but everything good quality, clean and well maintained. that’s absolutely recommended place to stay while visiting Taroko park.

that we stayed just 1 night, would love to extend my stay.

The hotel's location is exceptional, and the team at the hotel made the stay even more unforgettable. If you are in the area, you should spend at least one night at Silks Place and enjoy the VIP treatment, the gorgeous view of the gorge, and the food (beef noodle soup was to die for).

Everything was perfect

Beautiful location , despite the Closure of many sites due to previous earthquake. Staff were so helpful and accommodating. Facilities for both adults and kids were beyond expected—so much for the kids in the play area. Food was excellent

None

The traditional live song session around the fireplace daily at 8.30pm. The play room for both adults and kids including sports like tennis and table tennis.

Unfortunately, the traditional live song session ended early due to rain. Some of the play room games (e.g. online games) are not available due to paid subscription. Some activities are only available at weekends although the hotel was full during our weekday stay.