The staff were polite and made an effort to communicate in English. The breakfast selection included curries, rice, noodles, and ramen, with Western options such as sausages, potato wedges, and ham. Additionally, the room was spacious and comfortable.

There was no clear information regarding food allergens, which made it difficult for my partner, who has celiac disease, to find suitable options. However, after some communication, the staff kindly provided her with a gluten-free roll for breakfast, which was appreciated.

After my complaint that I had no hot water in the room and my refrigerator was empty, it was resolved to my complete satisfaction within 2 hours. Hot water and drink in the refrigerator. My rental car had a spot in the garage below the hotel. The staff was very helpful in getting back on the road. The breakfast was varied and well prepared. There was something to choose from for everyone. I really enjoyed the beautiful Zen hotel room suite. Atmospheric with beautiful lighting that creates a romantic atmosphere.

Some point of attention perhaps. Furniture coverings and floor coverings were no longer as attractive in general areas. They were fine in my hotel room.

Overall the hotel is nice, modern lobby, the rooms are of a good size.

The rooms are not sound proof, you can hear everything in the hallways and other rooms. Unfortunately the breakfast was very poor, only black tea or coffee, not even green teabag or camomile - like any other hotel standard, only processed toast bread, no cheese at all, so if you are used to Western style breakfast, you ll be disappointed. The location is not the best if you came for holidays, for a business trip it is ok.

Quite clean and always smell pleasant. Breakfast is way better than many other hotels in Pattaya. Coffee is excellent.

- Located in the middle of nowhere, far far away from everything - No market, no shop, no beach, not a single convenience store around. - It takes 25 drive mins (for 9 km) to go to the city center. Beach isn't close. - If you are a night life worm, this is not a place for you.

Breakfast was quite oriental but great quality curries, etc. The restaurant and reception area looked good

The hotel (we stayed in the zen building) is not as nice as the pictures. The room is not maintained well, and cabinet doors and wallpaper are falling off. You need a taxi to go anywhere, which is the norm in Thailand, but there are better locations to stay in Pattaya North. Pool is very exposed, and we didn't feel comfortable using it

Mandarin Eastville Pattaya Hotel exceeded my expectations! The rooms were modern, spacious, and very comfortable, with a cozy bed and stylish decor. The pool area was perfect for unwinding, and the breakfast offered a great variety of tasty options. The staff was attentive and friendly, making the stay even more enjoyable. Its location made it easy to explore Pattaya’s attractions. Highly recommend this hotel for a relaxing and upscale stay!

Nothing at all

A nice and pleasant hotel in Pattaya, located away from the city's noise and chaos. Easy to get around with Bolt, which is affordable and readily available. Nearby, there’s a 7/11 and a small supermarket. Great value for the price, with mainly Thai-style breakfasts offered.

The pool water is quite cold, and it would be nice if there were more facilities for children.

near quiet beach and swimming pool

leady in recption not supporting us because there were insects in the room and she was answering the phone indifferently while I was talking to her... I hope the hotel management will look into this issue in terms of how to respect customers and cooperate with them... There is a better alternative now.

Good room and balcony size. Peaceful surroundings. Pools both good sizes, enough to be able to actually swim. Gym was okay but a few broken pedals on the bike and warm at first until the air con kicks in.

Deposit should be able to be paid via card because we got Thai money back at the end of the holiday that we’d have preferred to be able to spend whilst there

Breakfast is average. Could be better.

The ambient music. Should have put on relaxing music instead of beauty runway music which are tiring to hear. The management should check the quality of the shower head. If it leak, it don't work well. Guest putting on loud music at night until around 1.45am. Night shift staff should make rounds so that these type of guest will not disturb others.