We had booked here for 3 nights, and loved it so much, we stayed longer! This was honestly the highlight of our trip to the Basque country! Not sure what we did to deserve it, but we were upgraded to the most incredible apartment with walk-in closet, office, lounge, huge bedroom and TWO bathrooms - one with a double shower and the other a full bath. Just sheer luxury. The decor is French country, really classic and clean, balanced with beautiful antique pieces. We had a large patio overlooking the mountains and close to the pool. A delight to wake up to (and admire the bright stars at night)! We had dinner twice at the restsurant, and loved it all. The staff really make this property what it is. The times the restaurant was not open. We went a short way doen the hill to a local restaurant, which was perfect. The pool is nice and big and the jacuzzi such a treat. There is also a sauna, but we did not use it. The breakfast is wonderful. Dont miss it. Homemade quiche, tarts, Basque cake.... yummy!!!!!! All in all, this is now our number one destination, and we cant wait to return. Relax. And repeat. Thank you to everyone for the memories.

I gave this a 9 only because we missed the full hotel feel, of being able to order food and drinks by the pool. The area has nice flavoured water for guests... but no staff or phone to order. Not a deal breaker, but we did miss it. Also if the restaurant is closed, you cannot order food, so we needed to go out for that. Very small things, and we were personslly phoned before and advised... so the hotel really does warn you. For us it was no problem, but just plan ahead a bit if this will bug you.

A brilliant, brilliant hotel from reception to checking out. I have never stayed in a more beautiful hotel with such exceptional staff - and I haven’t begun to mention the exquisite food or gorgeous pool.

Absolutely nothing.

Excellent location on the terrace, stunning view. Very good breakfast with a lot of local products, fresh orange juice, good quality coffee. Eco-friendly- electric caddies for use inside the property, between different locations.

Poor Wi-Fi. Restaurant closed Sunday, Monday, Tuesday lunch. Finally we dined there in one evening. Unfortunately was there a group of 12 very noisy and laughing…But we enjoyed the high quality and presentation of dishes.

Great location,beautiful place, amazing views, great food wonderful staff.

The beds, the pillows, for a 5 stars hotel they could do better than 2 single beds put together with a thick seams all around, they need foam mattresses.

Fantastic Michelin star food ( although didn’t have a star when we went but deserves one). Great, friendly professional staff

Nothing

Spectacular and very private and secluded location Amazing food in the restaurant, the chef John Argaud and his brigade are just fantastic

Beautiful property! Astonishing location

Absolutely beautiful location and incredibly friendly staff.

Fantastic location, great restaurant.

Swimming pool and spa area could do with a refurbishment

You have to come here.