In a few words’ summary, we liked everything about this hotel. On arrival we were warmly greeted and shown to our room, a very spacious, comfortable and well-equipped bedroom with a balcony overlooking the gardens and with uninterrupted views of the mountains beyond. The en-suite bathroom was also very clean and with a large shower. We had dinner and breakfast at the hotel, and each meal was very well-presented and especially tasty. Add in the open-air swimming pool (which had views to die for), the well-maintained gardens, comfortable lounge areas, attentive and friendly staff (who welcomed and treated our dog as if she was one of the guests) and easy parking, and you have a hotel that we would be more than happy to return to at any time. Ainhoa is a beautiful historic village set amidst wonderful Pyrenean countryside and with great walking directly from the hotel’s door.

Nothing - everything was great.

The location was ideal, and the hotel itself was clean and spacious. On arrival, the staff were very welcoming and coffee was offered. The room was large and nicely decorated with a modern toilet and shower. The restaurant was shut for the evening so we dined elsewhere. On the second day after visiting various places, we settled for dining in the Bistro of the hotel, it was mainly a tapas menu with good wine. It was a pleasant and relaxing stay. The staff were charming and eager to please and we enjoyed ourselves the service could not be faulted. I was happy to return another time.

Sadly, what was a good experience was slightly marred after we left I discovered on my return to the house that we had left something in the fridge (a large unopened pack of smoked salmon). When I phoned to inquire about the item we left the person in reception sounded disinterested and unhelpful. It was a pity they did not have the courtesy to contact us by phone and let us know we left something behind. Maybe, one could think out of sight out of mind and you were no longer a person of interest to them until the next booking. Nevertheless, I asked the person on the phone to share it with the other staff and give them my best wishes. Will I return? I'm not so sure now.

This is the way to enjoy the French Basque area. Get away from the crowds and enjoy beautiful countryside. Our room had a balcony where we we ended our day with wine and a charcuterie board of meats and cheese from the restaurant. Parking is offered behind the hotel but you are allowed to drop off your luggage at the entrance. The staff are kind, pleasant, and helpful. They added to the joy of our stay. I highly recommend this place.

The room we booked faced the road and opposite the town church which we were not aware of. Traffic noise and church bells ALL NIGHT ON THE HOUR AND EVERY HALF HOUR not much sleep as a result. The staff moved us to a back room facing the mountain the next day which was perfect. A lovely view and a quiet room. Book a room at the back of the hotel if road noise and ALL night church bells disturb you.

The staff's hospitality and service. The property facilities and decorations. The restaurant and the delicious food. The spa amenities and service were all 1st class. Being in the hospitality industry ourselves, we understand attention to detail and customer service is key for guests satisfactions. This establishment should be very proud. We have already recommended to others and planning to return.

Nothing.

The boutique hotel has undergone a complete renovation, and the cleanliness is impeccable. The decoration is beautiful, the breakfast is delicious, and the pool is an excellent place to relax. The staff is exceptionally courteous and friendly. I highly recommend this hotel.

Absolutely fantastic! This hotel exceeds all expectations—there isn’t a single downside. A truly outstanding place to stay!

What a lovely stay to celebrate a special occasion. Our room and the whole hotel were decorated to a very high standard, it was very stylish with lovely touches. Staff were warm, friendly and helpful. We were made to feel very welcome, and so was our dog! We enjoyed the views, the setting, the pool and delicious food.

It was lovely - everything felt new / clean with a sort of rustic luxury ambiance - just in character with the location. Excellent. Staff were very attentive and helpful. Shower was excellent. Evening food in the restaurant and breakfast absolute quality- well done to the manager and all the staff.

nothing - just a really nice experience - perfect for anyone starting or finishing the GR10 pyrenees route 👍

The staff, the pool, the views, the room. All perfect. A beautiful jewel in the prettiest area of the French Basque Country. Very quiet and relaxing. Really worth it. We will return.

Breakfast was nice and served in a lovely terrace. Yet we think it is the only thing that had some room for improvement (the variety).

The staff were very friendly and helpful individuals, we arrived out of ordinary kitchen hours but we were served a nice selection of hams and cheeses in addition to local wine. The location is excellent and very central. Stayed at the apartment within the hotel, generous size and a terrace facing the mountains!

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