- Room spacious and quite new / clean (TV had chromecast) - Location optimal, for me one the best located hotels in Biarritz- walking distance from every spot - We went for breakfast in the square right in front of the hotel (pricey but France is not cheap - 12€ bread + croissant + cafe + small juice). Nespresso machine in the room and they added capsules everyday - silent hotel - Staff was nice & helpful

No owned parking & it is quite complicated to stop in front of the hotel to leave the bags (only two spaces which are almost always occupied). There's an Indigo parking quite below the hotel (paid apart)

Great location, very clean, comfortable beds.

Air conditioning wasn’t working. The hotel ran an emergency fire evacuation drill at 11:48 in the morning, which is fine. The alarm was barely audible in the room, if I were asleep, I would have slept through. When we got downstairs, the hotel staff were all at the assembly point and being accounted for by the drill coordinator. They seemed oblivious to the fact that they had guests! There was no checking of the our room or accounting for us when we leaving the building. A bit strange.

Fantastic location, in the centre of the town. Very friendly and helpful staff, always pleasant and keen to help. Good breakfasts, including hot/ American style components, with something for everyone. Excellent comfort in terms of bedroom, loved that there was iron facilities in the room.

Maybe have a few more items within the American breakfast, like different types of egg, baked beans or fried potatoes. Ideally have the option for cafetière coffee- machine coffee can be a little less enjoyable

Excellent location. Very central. Several large paid parking space next to the hotel.

I stayed in a room with a view which was fantastic as it was high up. It was nice and quiet. The bed was very comfortable. The shower had great water pressure. The breakfast was great with many options. The hotel was right in the middle of Biarritz with loads of dining and shopping options at your fingertips. The staff were fantastic as I have a vety limited French vocabulary, the staff were very fluent in English which helped me out.

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Excellent location. We were in Biarritz for a wedding and the staff were wonderfully helpful ordering taxis and giving directions. They could not have done more. They kept our luggage until our later flight and were really charming. Hotel really close to beach and lovely restaurants. Very professional thank you.

No gym or outside space to lounge in but the convenience of being so central outweighed that.

The location is excellent, you couldn't get a better location more central to Biarritz. The staff are friendly and the hotel is clean.

We first went to this hotel 7 years ago, it's becoming a little bit tatty in places. It could probably do with new carpets and repainting in places.

Great location within a two minute walk to the beach and casino. Family room was huge and had two shower rooms. The bed and sofa bed were extremely comfortable and room was very quiet. Breakfast room is very nice and the breakfast selection is really good. Fabulous selection of teas. My four old especially loved the edible jam holders (mini ice cream cones). lots of bars, cafes and restaurants right on the doorstep and car park right next door.

No negatives at all, it was great!

Perfect location and a very comfortable stay. We drove to Biarritz and brought our dog. We had an extra fee for the dog and had to pay for parking (which was in the same block as the hotel and super convenient and less expensive than I expected) but this was known upfront and was expected. The room was so comfortable and clean - we had a view over the street and the city is just so beautiful. Location was perfect and we could walk - or run - to anywhere we needed to go from the hotel.

We were greeted by friendly customer service staff and were given a great room. The beds were comfortable, but the best part was the location. It was central to everything we wanted to see in Biarritz. Definitely recommend!

It would be great if there were a small gym facility at the hotel