Everything was of a very high quality for the price. The room was very cosy and had great air conditioning/heating, the bathroom was clean and had everything I needed, and there was even a lovely desk with a window view of the city. Travelling over I had a significant delay due to trains being cancelled as a result of a power outage, and the hotel staff were very understanding, allowing me to arrive slightly later than the original check-in time. I also had a late train on my check-out day and they let me leave my bag at the hotel for a few hours in a secure area, which was very kind.

Nothing comes to mind. The price is very reasonable for what it is, but I am used to staying in hostels and paying less. (This was the cheapest room I could find).

Comfy beds, nice staff, could leave my luggage before check-in and aftrt check-out, was real close to the station and everything you could need! Laundry room without the risk of anybody snagging your clothes. Loved it!

Interior of the guest rooms a little dated but still clean and comfy :)

A short walk from Yamagata station, I had a comfortable stay. Staff is very kind and helpful, 英語お上手. Basic amenities provided, aircon works well. Wifi is fast which is nice for telework.

booking for my friend, and helped him check in the room, the room was cozy and clean.

Since my friend didn't complain, everything was fine.

Yummy Dinner

Onsen nice

They were extremely accommodating and allowed us to check in early. We got to hotel before check-in time and I didn’t wanna wait. The sevice was exceptional as well. Would definitely send a friend there.

Walking distance to train station, very delicious dinner option

Convenient location, friendly and helpful staff. Great facilities and restaurant.

No complaints.

There was a small onsen in the hotel, great for relaxation

We didn’t had a break fast

Staff is very friendly…