The grounds were beautiful, every staff member we encountered was friendly and helpful! Our house was comfortable and had everything we needed. The pool was a great place to cool off from the jungle heat! The staff was very responsive to requests & helpful (we used the laundry service, ate at the restaurant once and also needed extra cleaning help after an opossum got in the house).

We stayed in the 3 bedroom house which is near the road & staff areas. This created a bit of noise (road noise & people noise) particularly early in the morning. It wasn’t a huge deal but what I think was staff arrival or getting started in the morning occurs quite early (around 5:30 or 6) so if you stay in the 3 bedroom house just be aware you may be woken early. Unlikely an issue for the other cabins/houses as they were a ways from the road. We did have quite a lot of ants in the house but it’s the jungle! Bugs are to be expected. We also had an opossum get into our house & make a mess but again, it’s the jungle and surprises happen! The staff was VERY responsive and dealt with the issue & cleanup very quickly.

Great location for those who travel by car or if you want to walk into town. We stayed at the Chacha lodge. Smartly designed cabana that was also shaded by large trees and stayed cool. Did not need AC but it is available. Good water pressure makes for comfortable showers. Basic but well-equipped kitchen for cooking your own food. We enjoyed staying there. It is lovely to almost be in the jungle. The 'jungle' was a little cleaned up and is kept at bay but still lots(!) of flora and fauna around. Cesar is super helpful with good information and for restaurant reservations in town and taxi rides!

It is regrettable that walking back from San Ignatio is not recommended once it is dark. This is not the hotel's responsibility at all and they were able to provide us with taxi service very easily. It's just sad that this is the reality of the area/country.

Beautiful, well maintained property. I mostly appreciate that they have left most of the natural environment in place. You will hear and see so many different types of birds. My cabin was immaculately clean and everything worked. Having the kitchenette area with pots, pans, utensils, fresh filtered water was a bonus. Being able to explore the farmers market in San Ignacio and bring your goodies back to prepare is a big plus and saves you money. They have a really nice hiking trail on the property and it's totally worth doing at least once. The staff was always there to help, no matter if you're thinking about a tour or local exploration they have the answers and work with trustworthy, reputable tour companies, taxi/shuttle operators, etc. I would definitely recommend staying at Maya Mountain and when I return to the area it would be my first choice. Thank you all for making my vacation a cherished event!

The traffic on the road in front of the property can get a little annoying but there are countless ways to escape it. The cabin I stayed in called Trogon was the one closest to the road, I expect it's quieter in the othe cabins.

Maya Mountain is great if you want to spend time surrounded by nature. It has a beautiful surrounding, and the trail in the forest was a daily relief for me. If you want to be at the center of things - then this is not the place for you.

The lodge is located 20 kin walk from the town and the road leading to it is dark. So you can’t walk to it after sunset. If you have a car - it is not a problem at all. If you don’t have one (like me) - take into account that leaving after sunset is a bit of a hassle. I solved it by having dinner early and the taking a taxi to the lodge, or by opting for dinner in the lodge. There’s no alcohol at all - if they served beer it would have been nice

We loved the facility and the staff. It's not the Hilton, so put that out of your head. It's kind of rustic and funky, and we like it like that. The birding in the locale was very good. My wife is a birder, and that was a high-point for her. The manager took us on a 2 hour private bird walk, and he was great. The location is a bit outside of town, but we found that we could hike down the hill in less than a half hour and then take a taxi home to save the uphill slog. The pool is small, but it was refreshing.

The restaurant was over priced for the quality of food they served. The breakfast banana split sounded good, but it was a disappointment. Pops in town was way better.

The location, close to the border with Guatemala, and in the forest, away from the hustle and bustle from San Ignacio town. The cabin was huge, clean and a well equipped kitchen. The porch was fantastic. Hearing the plethora of birds singing early in the morning. Being surrounded by the amazing flora, and the number od butterflies all over the place. Being entertained by a snake hunting gekos the last night we were there. Tge staff were amazing, friendly and helpful, with an incedible knowledge of the flora and fauna around us.

The noise from the nearby main road was a bit much at times. The mosquitos were annoying. Leaving the place!!

Stayed in the Hibiscus room. Nice well equipped suite. Good size. Property is out of town but not far so convenient if you have a car. Jungle setting with its own hiking trail. The onsite restaurant is convenient and has good dinner food.

The shower only had one temperature and that varied on what it may be - too cool or too hot, you never knew. One evening we came back and the floor was so wet with humidity that it was a skating rink; we had to mop up with towels before anything else. While the restaurant is nice and good, order early as it’s very slow. Also, the breakfast buffet wasn’t great.

We had a brilliant time. The facilities are so well designed. We had beach towels and shoe towels in addition to the usual set of towels. So useful when we did activities and helped us keep the room and our belongings clean. The clean laundry bag was returned with matched socks by staff - the care was exceptional! There was plenty of hot water around the clock, which other hotels in Belize and Mexico have struggled with. The pool area and gardens were beautiful. We had a lovely garden tour and reception staff helped us design and book an exciting day trip to Pine Ridge Forests. We enjoyed the hotel breakfast and easily ordered dinner from good San Ignacio restaurants. Cannot wait to come back!

Nothing.

The grounds of the property are lovely - including the short nature trail! The staff, particularly Cesar, were very helpful in booking my tours and transport across the border - highly recommend!

I found the room I was in to be quite bare and loud at night, although I personally enjoyed the sound of rain. The property is just outside of San Ignacio so you don’t get the benefits of town or really feel in nature. There is a restaurant on site and I thought the food was good quality but the menu was limited and it was much more expensive than the restaurants in town

What I loved most about staying at the Maya Mountain Lodge was the friendliness of all the staff. Cesear was the first person to greet us kindly and give us all the information. Levi was wonderful when we had to change rooms because of an unusual problem with the electricity and we very much enjoyed the complimentary tour of the medicinal garden on the grounds with Carlos. I loved being in the swimming pool looking up all the tropical plants. It felt like a slice of heaven. We also had some wonderful meals prepared by great people in the dining room. Thank you to all of you.