The staff was amazing, very helpful and responsive. Nadia was very nice and made sure we were taken care of. Breakfast was an extra price but was very good. It was also nice that there was a restaurant on property. Quality of the food at the restaurant was very good and reasonability priced. The room was spacious and comfortable. Appreciated that we could have a later check-out as we were waiting on our taxi.

The location is a bit far from everything, so you absolutely need a car. Staff was gracious enough to help us with our transportation needs by arranging local taxis, but options were limited.

Pool is very good and very clean you can see they pay close attention to cleanliness , each room has a place by the pool with parasol and deck chairs for each guest (we had chairs for kids as well and that was great). Dinner at the restaurant was great, prices affordable and staff very nice. Rooms clean and large. Perfect stay!

We paid extra for the use of kitchen and that is OK, but it could be better equipped (no cutting board, large knife and stuff like that). It is a pity that there is no private terrace with each apartment, but you can sit outside in the common garden. Pool is closing at 20:00 and opens at 9:00 - it could be nice to be able to swim later or earlier, but I suppose it is because they would like to preserve silence during rest time.

We had an amazing stay at this hotel! The staff were super friendly and always ready to help with anything we needed. Free parking was a big plus, and the breakfast was really tasty. The grounds were beautiful and perfect for relaxing. Our room was clean, comfy, and had air conditioning. The beds were really comfortable, and the views were just stunning. Big shoutout to the ladies at the reception—they were incredibly helpful and nice. We highly recommend this place!

We are a family of 5 who enjoyed the stay at Residence Serristori very much. There was plenty of space in the apartment, a beautiful large and clean pool - and a lovely restaurant with local dishes. There was neither far to shopping nor to towns with the real Tuscan atmosphere. Special thanks to Nadia, who provides fantastic service and jumps in if there is the slightest thing.

Nothing

Nadia and all her colleagues were extremely helpful with our stay. Nice and comfortable rooms, fully equipped.

The quality of the AC (better equipment is needed).

The property is beautiful with a large pool, very nice restaurant and safe parking spaces in the back. The location is great and close to lots of cities nearby. The staff is exceptional, very committed and super friendly. Most rooms and all common areas are barrier-free and disabled-friendly.

Our room was a bit dark as there was only one window. The walls are super thin - we could hear our neighbors clearly through the walls in the bathroom.

Large pleasant pool. Everything is so neat & trimmed you might think you are in Switzerland. Very friendly receptionist.

Electric sockets in useless places. Surcharge for arriving before 17.00, surcharge for using kitchen

The property is nice, with beautifull swimming pool. We booked apartment for 5 and it was spacious and clean. The stuff is nice and friendly and everything was great. Also, within the property is small airfield with local aero club which is just perfect for aviation enthusisast and you can take a panoramic flight just after you wake up and have breakfast in your room and see tuscany from air :)

We didn't get kitchen set in the apartnent. Extra cost for the set is 30 eur.

The counterstaffs are very respinsive and helpful. Room is clean Small airport just beside the hotel You can ask the pilots there to fly above Cortona 15 minutes.

None

amazing place with great history. very friendly people managing the property. Must go if you are an aviation lover. great food at the restaurant.