Very nice and helpful staff (they helped us with finding laundry service!), clean room and comfy beds

Bathroom could be a bit cleaner, but no big deal.

Anything are perfect

Good location. Many local places around for eating

No

Hotel was clean and staff really friendly location was great, not too far from restaurants and shopping but far enough to be quiet

Wifi, not really good, keeps dropping in and out. But it seems to be like this in all hotels we stayed at

Good value money. Staff were great.

Only let down was no breakfast to order from the cafe below.

Beds were comfy.

We had various issues during the stay - we got locked inside our room due to a known defective door lock which they admitted. When we called reception there was are reluctance. to help us open it. After 20 minutes trying ourselves we managed to open it. If the door has a defective lock then the room should not be allocated to a guest until the issue is resolved. To add - the shower was a joke of its own turn it to cold it goes hot - turn it to hot it goes cold so that was very frustrating and again no apology or offer of changing rooms. The WiFi didn’t work well if at all. There is a thing called boosters however it seems at this hotel they do not understand it. When we come to check out we were told we would have to pay for a small towel which apparently we made unusable - to add this was on the floor when we checked into the room so my wife had a fraught discussion with the manager over the phone to complain.