The hotel is well situated, with lots of space - very relaxed around the pool area with enough space for all guests and a great spa/ wellness centre. Plenty of walking areas. Good food and a well balanced menu. Overall it was good experience and the staff are really lovely. Double bonus for being pet friendly. We would return.

Overall we were happy with everything. We had such a lovely room with a balcony and indoor pool - it would have been nice to have more options in the bar fridge.

The property is located in compagnia, a restored monastery over 150 years brought to life . Renovated and designed by a local Architect from Napoli. The resort is quiet and tranquil with an understated class of sophistication.

Location, concierge, room, friendly and efficient staff, good quality breakfast with huge selection of sweet and decent of savoury and, indoor pools clean and relaxing, sauna, steam room, restaurants...

Room service very expensive, especially when ordering from the bar/bistro to having it delivered to a nearby room. The pillows in the room could be more comfortable, perhaps one normal and one memory...

This resort was so well thought out. It is charming and perfect for a two night stop. The pool and wellness spa is an extra bonus this resort offers, clean and not over crowded. The landscape is beautiful you feel like your in Tuscany. We also visited the local wineries to add the extra Tuscan touch!

The restaurant was way too expensive for the quantity of food you received, I know it was a Michelin star restaurant but still over priced in our opinion.

Loved the fabulous outdoors pool area. Was quiet and clean and just what we needed. 10/10 Breakfast was very good. Downstairs Jnr Suite bed/room was comfortable.

Some areas just showed a general lack of care. Ie rusty old table on balcony. No furniture on upper balcony. No aircon reaching upper bedroom- very hot in August. Michelin Restaurant failed to meet expectations. Staff very aloof. Easy to get lost finding the location. Entrance/Arrival area is poor. You arrive into dirt Parking lot a distance from hotel and reception and with no signs or directions as to where you go. You are not even sure you are in the right place. No staff. Have to bring your bags a distance yourself.

The place is stunning in its beauty, magical atmosphere, quiet and calm and kind staff. The suite was pampering, the food is delicious and varied at all meals of the day. The spa and pools are pampering. Worth every penny, highly recommend.

Non

Peaceful, beautiful building and stunning location. We look forward to returning for a longer stay.

Options for snacks or children’s meals were very limited eg ice creams or small meals.

The staff were fantastic, particularly Alfonso and his team in the restaurant. Super friendly and attentive. The hotel is stunning as was our room which had a balcony with the most amazing view!

Guests ‘reserving’ sun beds with their towels and then going off and not using them for hours! This selfish practice should be banned!

The food was amazing, breakfast lunch and dinner, all outstanding. The outdoor restaurant is so pretty at night. The pool and spa were fabulously relaxing and we all enjoyed the treatments. The rooms were beautiful. The staff are so helpful and friendly.

Nothing

How friendly and accommodating the staff were. The views from the resort were amazing and there was such a luxury yet relaxed feel

Nothing.