I liked the stay very much. The hotel is very close to the train station, so the location is great. The staff was super nice (but I'm not sure if you could have been understood in English). My room was bigger than I expected, also it was very clean. One had everything one needed.

The water in the bathroom got VERY hot very quickly. Maybe you should stick a warning sign next to the faucet, because you don't expect such hot water and you can hurt yourself quickly. I would also like to see the tea cups packaged without plastic, you should be a little more mindful of your plastic consumption, and tea cups packaged in plastic make no sense to me.

1. Value for money. Honestly can't get any better than this. Private room with bath. Additional 880 yen if you want breakfast. 2. Excellent location. Less than 10 minutes walk to Yamagata station. 3. Warm and friendly staff. Hair dryer was provided upon check in. I was able to store my backpack after check-out. They also offer to change the towel daily, and when I declined they kindly informed me that it is free of charge :) Still not needed as I'm just staying for two nights. 4. Wifi works well. Shower was great, and since there's a little bath, you could soak the fatigue away as well. Hot and cold water is easy to control which is very important especially in cold weather. 5. Mini stove to boil water available in the room as well. There's also a full length mirror and sufficient hangers for one guest. 6. The switch for the lights is at the head board of the bed, and easy to use. 7. There's a lift so you don't need to carry your luggage up the stairs

1. No bottled water. Tried using water from the tap in the shower but it's quite milky so I'm not comfortable drinking it ( even after boiling ), but that's just me 2. The tv and a processor taking up unnecessary space on the dressing table 3. The only power outlet is behind the TV 4. The canned drink I put in the fridge wasn't chilled even after one day. 5. The toilet seat doesn't come equipped with bidet

Yamagata station and bus to Zao Onsen are very close as are shops and excellent restaurants. The staff had very little English but were very accommodating and allowed us to store our luggage after checking out.

Two beds for that price that close to the station

Being picky but we only got one pillow (didn’t try asking) and there was no bidet

super close to the station, friendly staff, spacious room, great Japanese style breakfast

the room was smelling cigarette (but I was all cleaned), the room was cold (even with the heater on). not that I didn’t like it, but just for you to know, the staff don’t speak English, only Japanese.

Very clean and really good price. It might be a bit outdated from the looks but it was a great stay. Highly recommend.

Very close to station and easy to access castle park for night Sakura. Can leave luggage before and after. Very big room.

The curtain cannot block light at all. It's too bright to sleep in the morning. Can be expensive on some days.

Close to the station, very nice Japanese breakfast.

Somewhat used interior.

-Close to the train station -Spacious room -Room cleaning everyday

-No bidet

the room so clean and big, and the staff nice