681 reviews
From
$1021000 Boul. Des Cascades, Alma, G8B 3G4, Quebec, Canada
681 reviews
1/50
Skiing
Spa/Wellness packages
Free parking
Restaurant
Indoor swimming pool
Kids' pool
Business center
Free wifi
Hotel Universel Alma is a lively four-star escape in Alma, Quebec, Canada, located a mere 0.1mi from the city center. The address is 1000 Boul. Des Cascades, placing start-of-adventure moments within easy reach.
Amenities shine with skiing and spa wellness packages, an on-site restaurant and bar, and free on-site parking, plus an indoor swimming pool with a kids’ pool. Free WiFi, a fitness center, water sports facilities on site, and a spa (free) ensure staying active or relaxing comes easy. Convenience is complete with a 24-hour front desk, room service, a business center (free), and shuttle options (extra charges).
Rates start from $102 per night. The property has 681 reviews, and is located at 1000 Boul. Des Cascades in Alma, Quebec, Canada, about 0.1mi from the city center.
Inside, the pool scene invites a carefree splash in the indoor pool, with a dedicated kids’ pool for younger swimmers. For total relaxation, a spa is included at no extra cost, and staying active is easy with a well-equipped fitness center and on-site water sports facilities. Free WiFi keeps every moment connected, while a 24-hour front desk is on hand to help with arrangements and local tips.
Dining is a highlight at Pacini Alma, the on-site restaurant serving Italian fare in a family-friendly, modern atmosphere. It’s a reliable go-to spot for casual meals with a touch of trattoria charm after a day of exploring or simply unwinding with fellow travelers.
Practical details keep the stay smooth: cash isn’t accepted, but American Express, Mastercard, and Visa are welcome. Free on-site parking and free WiFi add convenience, and shuttle options are available for a small extra charge. The 24-hour front desk helps with needs or recommendations, ensuring a relaxed and stress-free visit.
Closest airports
Bagotville Airport
33.7miSkiing
Spa/Wellness packages
Free parking
Restaurant
Indoor swimming pool
Kids' pool
Business center
Free wifi
Room service
Fitness center
Water sports facilities on site
Free spa
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries
Show 4 photos
Executive, King Size
1 King Size Bed
1 Sofa Bed
280 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Refrigerator
x4
+
x3
More details
Located on the ground floor, this spacious room features cable TV, a small fridge and tea/coffee-making facilities.
Show 3 photos
Suite
1 Queen Size Bed
325 sqft
Air conditioning
x8
+
x5
More details
This air-conditioned suite has a safe deposit box and heating. The unit has 1 bed.
Executive, 2 Queen Size Beds
2 Queen Size Beds
325 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Refrigerator
x4
+
x3
More details
Located on the ground floor, this spacious room features cable TV, a small fridge and tea/coffee-making facilities.
Show 4 photos
King Room
1 King Size Bed
1 Sofa Bed
280 sqft
Private Bathroom
Coffee machine
Refrigerator
Air conditioning
x4
+
x3
More details
Show 3 photos
Lodge
1 Queen Size Bed
270 sqft
Ocean view
Garden view
Private Bathroom
Kitchenette
+
More details
Show 3 photos
Room - 2 Queen
2 Queen Size Beds
325 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Refrigerator
x4
+
x3
More details
Run of House
175 sqft
Flat-screen TV
+
More details
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Executive Suite
1 King Size Bed
x8
+
x5
More details
Deluxe, 2 Double Beds
2 Double Beds
280 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
x4
More details
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Executive, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Double Room, Partial Sea View
More details
8.5
681 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
David
10
July 2025
The toasted bread!! The back part of the restaurant with booths in the same area as the toasted bread. The main restaurant seemed crowded. The back seemed quieter and more relaxed.
Directions.... didn't realize until later than you could enter the hotel from the 'back' via the Cinema entrance instead of walking abound the block to the parking lot and coming in at the front entrance
Louise
8.2
September 2024
The hotel is very convenient for anything you want to do in Alma. Also, the woman at the front desk was very helpful - I had cut myself while bike-riding and she got me some bandaids from the hotel first aid kit.
Breakfast service was quite slow. Of course the hotel was pretty booked and there were many guests, but it still seemed to take a long time to get our food.
Nikoleta
9.1
April 2025
Overall everything was good. The only thing that i didn't like was the fitness facility. It is very small, treadmill was half working, there are no mats, no towels, no water. Needs some attention. Restaurant very good
Smith
8.2
February 2025
Beds were comfy. On-site restaurant was good
The heater in our room could not be adjusted outside 70-79 f Fan was very strong even on low. We had to turn off for the night to sleep
Amy
9.1
August 2025
We stayed in the new wing which was just opened. Very clean and large good free parking for our starting point of cycling around the lake.
Ronald
9.1
December 2023
Very big lots of stuff around many charging station for my EV
Difficult to find the entrance also the lack of indication in the amenities about having charging station
Mclean
10
August 2025
Location excellent.choices to eat close by.
Service at check in.Not forthcoming to help.Very polite though.
Mccarthy
10
June 2025
Central located and great walking.
Construction every where. , confusing parking garage and zero green space
Alex
8.2
November 2021
I did enjoy my stay in this hotel, great looking hotel, friendly staff on my check in. The room was very nice, bathrooms are modern - I found the shower to be quite unsafe , no “grip” tiles in shower , and no “rail” in shower in case you’re about to slip. The towels and sheets DID NOT smell like they’re overloaded with Javel, which is great. I had the King room , and unfortunately the mattress to my taste was very “spring filled” like feeling it was very rough and not very comfortable. Well, what can I say. I have to get to the annoying part right ? At 8:15am the cleaning lady barges into my room - luckily I have the habit of latching the door. But why would you open a clients door NOT knowing if they’re checked out yet. I mean. For all you know - I’m doing push-ups but naked right in-front of the door. Irrelevant of what the customer is doing- always walkietalkie to front desk asking if room 416 was checked out and I can proceed with cleanup. I mean, I bet the cleaning the lady was quite ashamed when I barked at her from my bed. Thanks for taking the time reading this morning rant :) Alex
Martina
9.1
July 2022
I loved that they had a restaurant, bar(lounge), pool, hot tub, spa and Cinema all under the same roof
it’s a little confusing to get around if you don’t pay attention to where your going lol
Airports
Bagotville Airport
33.7miAirports
Bagotville Airport
33.7miPacini Alma
Cuisines
Ambiances
Location
Availability
Skiing
Spa/Wellness packages
Free parking
Restaurant
Indoor swimming pool
Kids' pool
Business center
Free wifi
Room service
Fitness center
Water sports facilities on site
Free spa
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Bicycle rental
Bike tours
Canoeing
Cycling
Game room
Hiking
Live music/Performance
Live sports events (broadcast)
Movie nights
Skiing
Stand-up comedy
Walking tours
Water sports facilities on site
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Express check-in/out
Invoice provided
Lockers
Private check-in/out
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Free spa
Indoor swimming pool
Kids' pool
Makeup services
Manicure
Massage
Pedicure
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Transportation
Airport shuttle
Car rental
Shuttle service
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
The price in CAD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
American Express,
Mastercard,
Visa
This property does not accept cash.
At what times are check-in and check-out at Hotel Universel Alma?
The timetable for guests at Hotel Universel Alma is to check in post 04:00 PM and check out prior to 12:00 PM.
Is there parking at Hotel Universel Alma?
Yes, there is convenient and free on-site public parking available at Hotel Universel Alma. You do not need to make a parking reservation.
What's the nightly rate at Hotel Universel Alma?
Hotel Universel Alma has rates that begin from $102. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at Hotel Universel Alma?
At Hotel Universel Alma, the available room types include Executive Queen Room with Two Queen Beds, Suite, Queen Room with Two Queen Beds, Executive King Room, and King Room. All rooms have a size of 323 sqft or 280 sqft. Smoking is not allowed in any of the rooms. The occupancy varies, with some rooms accommodating up to 4 adults and 3 children, while others accommodate 2 adults and 1 child. The bed sizes range from 1 Queen size bed to 2 Queen size beds or 1 King size bed with a sofa bed.
Where can guests find entertainment in Hotel Universel Alma?
Guests can spend their time at Hotel Universel Alma enjoying a range of leisure amenities. The hotel offers skiing, water sports facilities, and hiking for those looking for outdoor activities. For relaxation, guests can visit the spa and enjoy wellness packages, hot tubs, and a spa lounge. The hotel also has indoor swimming pools for both adults and kids.
In terms of dining options, guests can dine at Pacini Alma, an Italian restaurant located on-site. The restaurant offers a family-friendly and modern ambience.
Overall, guests have plenty of options to enjoy their time at the hotel, whether it's unwinding at the spa, taking a dip in the pool, or exploring the outdoor activities available.
Does Hotel Universel Alma have a pool for guests?
The Hotel Universel Alma has an indoor pool available to guests. The pool is open all year round.
Does Hotel Universel Alma have on-site restaurants?
Yes, the Hotel Universel Alma has a restaurant on site called Pacini Alma. The restaurant offers Italian cuisine and has a family-friendly and modern ambiance.
Does Hotel Universel Alma accept credit cards and cash payments?
Hotel Universel Alma does not accept cash payments. However, they do accept credit card payments, including American Express, Mastercard, and Visa.
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