/
8.5

681 reviews

Hotel Universel Alma

Hotel Universel Alma

1000 Boul. Des Cascades, Alma, G8B 3G4, Quebec, Canada

Choose dates to view prices

Skiing

Spa/Wellness packages

Free parking

Restaurant

Indoor swimming pool

Kids' pool

Business center

Free wifi

Hotel Universel Alma

Hotel Universel Alma is a lively four-star escape in Alma, Quebec, Canada, located a mere 0.1mi from the city center. The address is 1000 Boul. Des Cascades, placing start-of-adventure moments within easy reach.

Amenities shine with skiing and spa wellness packages, an on-site restaurant and bar, and free on-site parking, plus an indoor swimming pool with a kids’ pool. Free WiFi, a fitness center, water sports facilities on site, and a spa (free) ensure staying active or relaxing comes easy. Convenience is complete with a 24-hour front desk, room service, a business center (free), and shuttle options (extra charges).

Rates start from $102 per night. The property has 681 reviews, and is located at 1000 Boul. Des Cascades in Alma, Quebec, Canada, about 0.1mi from the city center.

Inside, the pool scene invites a carefree splash in the indoor pool, with a dedicated kids’ pool for younger swimmers. For total relaxation, a spa is included at no extra cost, and staying active is easy with a well-equipped fitness center and on-site water sports facilities. Free WiFi keeps every moment connected, while a 24-hour front desk is on hand to help with arrangements and local tips.

Dining is a highlight at Pacini Alma, the on-site restaurant serving Italian fare in a family-friendly, modern atmosphere. It’s a reliable go-to spot for casual meals with a touch of trattoria charm after a day of exploring or simply unwinding with fellow travelers.

Practical details keep the stay smooth: cash isn’t accepted, but American Express, Mastercard, and Visa are welcome. Free on-site parking and free WiFi add convenience, and shuttle options are available for a small extra charge. The 24-hour front desk helps with needs or recommendations, ensuring a relaxed and stress-free visit.

Closest airports

Bagotville Airport

33.7mi

Most popular amenities

Skiing

Spa/Wellness packages

Free parking

Restaurant

Indoor swimming pool

Kids' pool

Business center

Free wifi

Room service

Fitness center

Water sports facilities on site

Free spa

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Free toiletries

Rooms

Executive King Room in Hotel Universel Alma

Show 4 photos

Executive, King Size

1 King Size Bed

1 Sofa Bed

280 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Refrigerator

x4

+

x3

More details

Located on the ground floor, this spacious room features cable TV, a small fridge and tea/coffee-making facilities.

Suite in Hotel Universel Alma

Show 3 photos

Suite

1 Queen Size Bed

325 sqft

Air conditioning

x8

+

x5

More details

This air-conditioned suite has a safe deposit box and heating. The unit has 1 bed.

Executive, 2 Queen Size Beds

2 Queen Size Beds

325 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Refrigerator

x4

+

x3

More details

Located on the ground floor, this spacious room features cable TV, a small fridge and tea/coffee-making facilities.

King Room in Hotel Universel Alma

Show 4 photos

King Room

1 King Size Bed

1 Sofa Bed

280 sqft

Private Bathroom

Coffee machine

Refrigerator

Air conditioning

x4

+

x3

More details

Queen Studio with Sea View  in Guava Grove Resort & Villas

Show 3 photos

Lodge

1 Queen Size Bed

270 sqft

Ocean view

Garden view

Private Bathroom

Kitchenette

+

More details

Queen Room with Two Queen Beds in Hotel Universel Alma

Show 3 photos

Room - 2 Queen

2 Queen Size Beds

325 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Refrigerator

x4

+

x3

More details

Run of House

175 sqft

Flat-screen TV

+

More details

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Executive Suite

1 King Size Bed

x8

+

x5

More details

Deluxe, 2 Double Beds

2 Double Beds

280 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Air conditioning

x4

More details

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Executive, Queen Size

1 Queen Size Bed

x4

+

x3

More details

Double Room, Partial Sea View

More details

Guest reviews

8.5

681 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇨🇦

David

10

July 2025

The toasted bread!! The back part of the restaurant with booths in the same area as the toasted bread. The main restaurant seemed crowded. The back seemed quieter and more relaxed.

Directions.... didn't realize until later than you could enter the hotel from the 'back' via the Cinema entrance instead of walking abound the block to the parking lot and coming in at the front entrance

🇺🇸

Louise

8.2

September 2024

The hotel is very convenient for anything you want to do in Alma. Also, the woman at the front desk was very helpful - I had cut myself while bike-riding and she got me some bandaids from the hotel first aid kit.

Breakfast service was quite slow. Of course the hotel was pretty booked and there were many guests, but it still seemed to take a long time to get our food.

🇨🇦

Nikoleta

9.1

April 2025

Overall everything was good. The only thing that i didn't like was the fitness facility. It is very small, treadmill was half working, there are no mats, no towels, no water. Needs some attention. Restaurant very good

🇨🇦

Smith

8.2

February 2025

Beds were comfy. On-site restaurant was good

The heater in our room could not be adjusted outside 70-79 f Fan was very strong even on low. We had to turn off for the night to sleep

🇺🇸

Amy

9.1

August 2025

We stayed in the new wing which was just opened. Very clean and large good free parking for our starting point of cycling around the lake.

🇨🇦

Ronald

9.1

December 2023

Very big lots of stuff around many charging station for my EV

Difficult to find the entrance also the lack of indication in the amenities about having charging station

🇨🇦

Mclean

10

August 2025

Location excellent.choices to eat close by.

Service at check in.Not forthcoming to help.Very polite though.

🇨🇦

Mccarthy

10

June 2025

Central located and great walking.

Construction every where. , confusing parking garage and zero green space

🇨🇦

Alex

8.2

November 2021

I did enjoy my stay in this hotel, great looking hotel, friendly staff on my check in. The room was very nice, bathrooms are modern - I found the shower to be quite unsafe , no “grip” tiles in shower , and no “rail” in shower in case you’re about to slip. The towels and sheets DID NOT smell like they’re overloaded with Javel, which is great. I had the King room , and unfortunately the mattress to my taste was very “spring filled” like feeling it was very rough and not very comfortable. Well, what can I say. I have to get to the annoying part right ? At 8:15am the cleaning lady barges into my room - luckily I have the habit of latching the door. But why would you open a clients door NOT knowing if they’re checked out yet. I mean. For all you know - I’m doing push-ups but naked right in-front of the door. Irrelevant of what the customer is doing- always walkietalkie to front desk asking if room 416 was checked out and I can proceed with cleanup. I mean, I bet the cleaning the lady was quite ashamed when I barked at her from my bed. Thanks for taking the time reading this morning rant :) Alex

🇨🇦

Martina

9.1

July 2022

I loved that they had a restaurant, bar(lounge), pool, hot tub, spa and Cinema all under the same roof

it’s a little confusing to get around if you don’t pay attention to where your going lol

Points of Interest Around Hotel Universel Alma

Airports

Bagotville Airport

33.7mi

Restaurants

Pacini Alma

Cuisines

  • Italian

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Indoor

Availability

  • All season

Amenities of Hotel Universel Alma

Skiing

Spa/Wellness packages

Free parking

Restaurant

Indoor swimming pool

Kids' pool

Business center

Free wifi

Room service

Fitness center

Water sports facilities on site

Free spa

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Free toiletries

Stay rules - Hotel Universel Alma

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Universel Alma

At what times are check-in and check-out at Hotel Universel Alma?

The timetable for guests at Hotel Universel Alma is to check in post 04:00 PM and check out prior to 12:00 PM.

Is there parking at Hotel Universel Alma?

Yes, there is convenient and free on-site public parking available at Hotel Universel Alma. You do not need to make a parking reservation.

What's the nightly rate at Hotel Universel Alma?

Hotel Universel Alma has rates that begin from $102. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

Which room categories can I book at Hotel Universel Alma?

At Hotel Universel Alma, the available room types include Executive Queen Room with Two Queen Beds, Suite, Queen Room with Two Queen Beds, Executive King Room, and King Room. All rooms have a size of 323 sqft or 280 sqft. Smoking is not allowed in any of the rooms. The occupancy varies, with some rooms accommodating up to 4 adults and 3 children, while others accommodate 2 adults and 1 child. The bed sizes range from 1 Queen size bed to 2 Queen size beds or 1 King size bed with a sofa bed.

Where can guests find entertainment in Hotel Universel Alma?

Guests can spend their time at Hotel Universel Alma enjoying a range of leisure amenities. The hotel offers skiing, water sports facilities, and hiking for those looking for outdoor activities. For relaxation, guests can visit the spa and enjoy wellness packages, hot tubs, and a spa lounge. The hotel also has indoor swimming pools for both adults and kids.

In terms of dining options, guests can dine at Pacini Alma, an Italian restaurant located on-site. The restaurant offers a family-friendly and modern ambience.

Overall, guests have plenty of options to enjoy their time at the hotel, whether it's unwinding at the spa, taking a dip in the pool, or exploring the outdoor activities available.

Does Hotel Universel Alma have a pool for guests?

The Hotel Universel Alma has an indoor pool available to guests. The pool is open all year round.

Does Hotel Universel Alma have on-site restaurants?

Yes, the Hotel Universel Alma has a restaurant on site called Pacini Alma. The restaurant offers Italian cuisine and has a family-friendly and modern ambiance.

Does Hotel Universel Alma accept credit cards and cash payments?

Hotel Universel Alma does not accept cash payments. However, they do accept credit card payments, including American Express, Mastercard, and Visa.