We had travelled to Leh on a sudden whim! And in the brief planning period The Indus Valley seems to be our best option. One, proximity to the market Two, pictorially very nice Three, good reviews...... so we booked Four, very responsive call back from the hotel for information and suggested support With much trepidation (as some of the previous experiences on Booking.com listings weren't up to the mark) when we reached, we found this to be totally something that you would want to bet your booking on! A very warm welcome - a warm room (they keep the heater on 24/7 in winters) at -8 degrees, and a very clean and well appointed room. We opted for a double room with balcony - and it was just right, if you wanted to feel the crisp freeze after some time in the warm room! As it was peak of winter, there weren't many guests - but that did not even once stop the efficient housekeeping or the kitchen to respond in real quick time. After reading many reviews about slow service and very slow catering on orders - we, even for once, did not have to call back a second time for anything with either guest services sections. The hotel arranged for us a short tour to some of the places of interest - and were very careful in selecting for us what would be ideal for our short-stay - keeping in mind the need for acclimatization. Food was alright - we just had dinner, as we were out mostly in the market and on a day tour. While slightly expensive - it is not outlandish, understanding that in winter the logistics of supply is not easy. Breakfast was sumptuous - no questions asked! Overall, it was a great on the spur decision to pick The Indus Valley - no complaints....only kudos.... Thanks guys for making our stay really really worthwhile!

Food was alright - Slightly expensive - though not outlandish.

Memorable trip. Everything about the trip was superb. Mind you we went in second week of March 2023 and 80% leh was shut. The hotel itself had very few bookings coz of off season. Yet the hotel made extra efforts and made us super comfortable. Special mention for Mr Stanzin Sonam and wonder woman Ms Tani who can take care of anything that guests ever needed. We had a family/ deluxe double twin room. Spacious comfortable and a beautiful view. Since very few guests we were offered Ala carte instead of buffet. Delicious and lip smacking breakfast. I highly recommend a stay there. We stayed for 5 nights and 6 days.

Maybe since it was off season the skeleton staff at the restaurant had to run around a lot and that at times led to a slight delay in service. But I didn't mind that also as I could see they were trying their best to make us comfortable.

I take this opportunity to thank the TIV team for the hospitality extended to me during my stay. The TIV team lead by Mr. Gaurav ensured that I was comfortable and took care of all my requests with a receptive and welcoming approach. Mr. Gaurav is not a typical "Manager" but a true "Leader" I saw him interacting with all guests and extending his support. The restaurant staff also were exceptional in their hospitality,  a special thanks to Carien and Yangchen. Please keep up the great job!. Leh need this kind of top notch hospitality services to invite tourists. Thank you once again. Best Regards, Charles Bruno

Internet was a problem, however it is beyond TIVs control.

The service is warm for the customers.Especially the attitude of the receptionists,Tani & Stanzin Sonam,is comfortable…🤗🤗🤗

Wifi is not so stable…😿😿😿

The rooms are very comfortable, so are the beds. The quality of the food is excellent. The sight-seeing guidance we received and the travel arrangements made were very good as well.

WiFi was poor, both in consistency & speed (was very patchy). The hot / cold water management system in the bathrooms needs help as suddenly the water would go from really hot to really cold at the same setting. The room service quality leaves a lot to be desired.

property was neat and clean with proximity to main market. Also the staff was very hepful. Special mention for Shashi as he helped us with all the trip planning along with required arrangements. He was very polite and made our stay wonderful. Cheers to Shashi!

The room was clean and comfortable. All staffs were very kind.

The refrigerator in room was not working. And wifi was not stable.

The atmosphere

Staff can be a little lazy

I enjoyed my stay at the Indus Valley hotel, hotel staff are friendly and helpful, the grounds are well maintained and pleasant, and the room was very comfortable. I highly recommend this hotel!

Property is first class & rooms are well furnished.

Nothing