The staff member at the front desk was very friendly and very informative. The hotel itself was very nice, the rooms were very nice and comfortable. The location was great with it being near the Turnpike, a Publix and a shopping center near by. Definitely would not mind coming back to this hotel.

It didn't have free breakfast, but not a big deal about that. My shower was leaking water from the bottom of the shower door when taking a shower but I reported to the front desk and they were already notifying maintenance to take care of it.

Check-in procedure was easy and satisfying. The rooms were clean and met our expectations. Parking directly in front of the hotel was free. A low-traffic WiFi-connection was free to use, a more powerful connection was available for 5$. The area around the hotel was calm and clean. We enjoyed our stay.

Everything was great besides some irritations regarding the ordering process in the restaurant where they got some things wrong, but we could fix that problem really fast and the guys at the bar were very friendly. So not really a negative thing here.

Staff, Location, Price, and room were excellent Staff was very friendly and helpful. The location was perfect for where my sister lives. And price was excellent.

Unfortunately, I was going to iron my shirt and when I lifted the Iron there was a German Cockroach still alive sitting on the holder. I had to kill the roach. I left inside the of a paper napkin and was going to show the staff but I forgot and the cleaning lady ended up throwing it out.

Location was great for easy access to Everglades and Biscayne National Parks. Lobby offered a variety of seating options, making it appealing to hang out outside of the room; gym was sufficient; GREAT cuban restaurant right across the street. Bar/coffee avail in lobby.

No balcony; no jacuzzi; there was a pool but water was too cold for my Texas self (ha ha)

Closer to The Keys than Miami

Our coffee and cups were refilled once only for the whole stay (6 days) lucky we had some of our instant coffee.

The hotel

The pool was to cold and did not use it!! We tried cause we love the pool.but to cold and still waiting for the deposit that was charged and was not told at the time of the booking.need our money back asap please

T he hotel staff,including room service personnel,was friendly and professional. It was very clean and maintained .

We were disappointed that we had to pay extra for breakfast, plus breakfast was very expensive. (39 dollars per meal). There was no mouthwash or other little extras like makeup remover packs, toothpaste (the little extra touches that makes hotels extra convenient). Also there was no extra blanket. Otherwise it is a beautiful place.

I got in late and the young lady at the desk (forgot her name) was awesome.

I would have liked an additional 5 hours of sleep. Let me know when u can slow down time. I'll check in more often. :-)

So so

Extremely noisy neighbors that the front desk had to interfere. The hotel should emphasize noise restrictions after 10 pm.

Good location, spacious room for the family of 4, free parking and was quiet. Walking distance to Outback and Starbucks opposite.

Unfortunately the laundry room had a faulty dryer at the time of stay.