Outstanding staff and service. Deepak was an excellent manager/host, all the kitchen staff were really helpful and the food was great, special shout out to Naveen who was a great chef and made bespoke options, and Vikram for his helpful attitude. Serving staff, Bikash was always eager to help, Nikhil was very diligent. Tisha and Sanjana and other staff always positive and smiling. Harshit did a great job cleaning my room and Julie was super helpful too. Varun gave great advice about what to do in the local area. Many other staff were similarly good Gym and pool were good and with superb views. Would absolutely return for the hospitality, facilities and location

It was spacious and staff was very polite. Staff members made sure that we were comfortable as we were with an infant . Big Shoutout to Devender who insisted on celebrating my husband’s birthday and made it special also he kept on getting us new food options everyday .

Its was little bit interior and too expensive. We had stayed in other properties of Hyatt before but this was way expensive according to the rooms . We took an upgrade to include balcony in the room but seating was not comfortable and rooms were very average

We travelled from London to India and Dubai. I have previously always stayed at the Taj Hotels in India and we came to this property having stayed at the Taj Exotica Dubai and Atlantis Dubai. Grand Hyatt Exceeded all my expectations Sumit Kumar - general manager, great man - can see the support he provides his staff. He came and spoke to all guests, very rare to see this but great work to build personal relations and create that personal touch with travellers. RJ/ Vivek Pandey/ Nikhil (restaurant manager) - RJ great advice on what we should visit as we were in Dehradun for 6 nights and had our own driver, Vivek always curious and approached me if I needed any help & Nikhil does a great job leading his team. Chef Khadir/ Sanjay/ Sunil/ Ajay Rawat - all excellent, had some great chats over delicious food. Thank you so much for feeding us and creating customized dishes. Kamlesh - Worked in restaurant, wore glasses. Serviced me most nights, great man, very attenuative and has a bright future - I hope the hotel fast track his development. Julie, Ayush & Ashish (house Keeping) - Julie was very sweet and made our rooms feel very special and gave us the homely vibe. Small things like chocolates, cakes make such a big difference to our stay and she was supported by her team. Keep up the good work and thank you for looking after us. Satyam Sharma, Jamal & Alisha front desk - some great conversations, and genuinely both were nice people to talk to .... thank you for all you did for us and the genuine interest you had for our visit. Kalem Singh/ Bhupesh/ Manoj/ Nitesh - thank you all for your assistance as well - met you in various areas of the hotel - bars/ gym/ spa etc..... Tribuwan Kumar (security) - What a lovely man, I was visiting Neem Karoli Baba and came down at 3.30am to give my driver coffee.

Everything was extraordinary! First and most important - the hotel staff was the best we've ever met. All were wellcomming, helpful and willing to help in all we needed. The hotel is located a little far from Dehradon Center, but transportation is available in all hours, and the special location is in the middle of a green forest. All facilities were superb - dining ereas, swimming pool, bars. The room was very well equipped. All in all, we had a great vacation!

This property has a lot of things to like. Location is good. You are near Dehradun and its easy to reach mussorie as well under an hour. The views are spectacular and you see it on full potential during high tea. Special cheers to Mansi for making my father’s birthday special by celebrating it with all other attendees there. Enough activities are there for you to relax and rest well. In buffet the chefs visit you to ensure and assure of all your needs. Special shout out to Chef Sunil for the same

Nothing. Dint face any issue.

Very pleasant stay, excellent staff. Particular mention and thanks to : Anshika at the reception who went out of her way to make us comfortable. Sonia at the Range reception who would greet with a smile. Kalam Singh Negi the chef who was alway receptive with our dietary needs. He alonwith Sanjay and Sunil were always there to take care. Deepak Kumar was very attentive and helpful in the restaurant. Rakesh Joshi at the travel desk was excellent in his knowledge and guidance. The driver Rishi was patient and helpful in all the travels.

Loud music in all the restaurants. Customers need a quiet breakfast, lunch or dinner. We cannot converse at the table with loud music all around.

We were welcomed warmly with traditional Pahadi cap. We were in a Club room and enjoyed the facilities of the Lounge in the evening. The view from the Lounge is superb. We also visited the nightclub Beyul and Beyond. Exceptional vibe, music and location. All the staff bend backward to look after all your needs. The buffet breakfast is humungous. There's nothing that they don't have. All in all a super stay.

nothing

The scenic beauty and the food. Neha, the ground manager, arranged a cake for our anniversary, which I would truly appreciate. Chef Devendra, pradesh and amal were courteous and encouraged us to try out a few local dishes as well. Room service stuff was a bit disappointing as they didn't greet or communicate properly. Rest our stay was fine.

Few stuffs manner

A great team. Really loved the hospitality. Thanks to Front office Manager Mr.Avinash Chandola for upgrading our room to suite room and Miss Anshika for decorating our room so nicely Beyul is a great roof top lounge with live music and great ambience.Mr Sandeep (restaurant manager) has arranged a beautiful private dinner table for us with fabulous decoration. The food was very good. He also gave us special discount on food and drinks. I would Highly recommend this place for a good stay

The hotel is beautifully located with attractive premises. The food layout was better than most five star hotels . The care and flexibility accorded by very courteous staff was distinctly perceptible. It is very clear hotels such as this leave no stone unturned to maintain their five star status. We will certainly return.

Cannot think of anything on those lines! They were superb.