Everything. Met the owner, what an inspiring person. I had read some bad reviews on this hotel and could not believe it was the same place. The rooms were clean, bright, decorated and comfortable. The lodge lives up to it's eco-friendly statements and the food was excellent. Most of the staff are training and all were excellent in service and friendliness. The location is right on the river and they walk the rescued elephants there every afternoon. Such a treat to stand next to them. The local rhinos wander past when they feel like it. It's magical. The company truly supports the community. Congrats to you for what you have built. I have already recommended your hotel to friends.

Nothing.

The staff were so helpful and welcoming. They did so much to make our stay a memorable one. Our room was lovely, clean and tastefully decorated and furnished. The food was great and we also had a cooking class with the chefs - learning how to make delicious Momos!!! We loved feeding the elephants in the morning and hearing about their lives at the Sanctuary. We also took a canoe ride and jungle walk to see crocodiles and rhinos! Our guide from the lodge was so experienced and knowledgeable and took the time to talk to us about the wildlife in Chitwan on our Jeep tour. We loved every minute of our stay!!

Nothing!!

Great place in a wonderful location. I had been working in Bengaluru in South India which has a hectic pace of life. To come to this place where all is tranquility was perfect. We stayed eight days and enjoyed the elephants, the golden orioles singing in the garden, no sound of traffic, the all day outing into the jungle, the room, the elephants, my surprise birthday breakfast on the terrace, the friendliness of the staff, lunch with our host and hostess at the hotel. Did I mention the elephants? It was heavenly. I was happy to just stay in the hotel garden for most of the time.

The wine list could definitely be improved.

The Sapana Village Lodge is as much an idea as a resort. It is based around a philosophy of changing the local environment by diverting profits to create schools, building a village for a disadvantaged caste that was deeply affected by floods and creating social empowerment programs. If that's not enough they have organic gardens, support an industry making smokeless stoves and have a refuge for old and/or infirm elephants. I have never experienced anything like it. Aside from this, the food is great, the staff are brilliant, the resort is peaceful, the architecture superb and the rooms are excellent. A dollar spent here spins around the community bringing work, opportunity and education to the district of Chitwan. This is an amazing initiative and a treasure in the tourism industry of Nepal.

Nothing. The place is unique and inspirational.

A wonderful place to stay in Chitwan. Beautiful grounds with gardens. Away from the town so you don’t have all the noise. They have 5 elephants and offer activities with the elephants, which I highly recommend. All the people here are very nice and helpful. You can book all your activities with them. I recommend this as they are better than those booked in the town. I went on 2 all-day jeep drives into the par. Once with 3 others and once with 4 others. Most of the jeeps we passed in the park were crammed with 10 or 11 people. That can’t be comfortable. Also hard to take pictures. I was so happy I was staying at the Sapana Lodge. A highlight was bathing with the elephant. You can get up close to these wonderful animals. Plus, I had only been there a few hours when a rhino came walking through the property. Another great experience. I recommend the Sapana Lodge and give it the highest possible rating.

Not a single complaint.

4x4 safari Tours organised by the hotel. If you are a small group, teaming up with another party reduces the individual cost of the safari. Jonac is a fantastic tour guide and made an extra effort to make sure we saw a good amount of wildlife. Hotel is in a beautiful location, right by the river. Domesticated elephants and the occasional rhino taking a bath make the views from the terraces really enjoyable.

The price for food and drink were a little steep compared to our experiences elsewhere in Nepal. The smog from the forest fires and farming fire are quite alarmingly bad. Lack of rainfall in April 2024 meant that the thick smog lingered day after day, reducing visibility and tainting our trip somewhat.

I can't say good enough things about this place. The location is peaceful and beautiful. The rooms and common areas are designed with fine taste and are extremely cozy. The staff is simply exquisite, and they do their job tremendously well. Everything is impeccably clean. The food is fresh, most delicious, and nutritious. Everyone is readily available to help and serve. It does have a feeling of a harmonious village rather than just a resort. I am very grateful for their dedicated service. I have left feeling humbled and inspired to be better at what I do and to believe in my dreams. Because the owner did, and Sapana is the beautiful manifestation of that. Thank you, and Namaste.

I didn't like that I couldn't stay longer....

The location outside the main tourist area means it is peaceful. If you want to relax there are several different parts of the garden grounds to choose from. Many exotic birds could be spotted in the gardens without leaving the veranda. Watching elephants bathing every day from the hotel grounds was a real bonus. The offered jeep and bird-watching tours were professionally run (the whole day jeep tour lasted over 10 hours! Guides very knowledgable) and worth the money. The food was excellent.

The time was too short - we should have booked for longer.

Highly recommended. Hard to put into words how much we liked this place... From facilities, food, activities to the amazing staff, everything was beyond expectations! Dream location full of nature, breakfast lunch and dinner are full of options, well prepared and delicious. Activities are the best thing about this place, we did the yoga with elephants, an amazing experience even if you don't like yoga. We also did the canoeing which was very relaxing and peaceful, and also the whole day jungle safari inside Chitwan Park, the highlight of our stay... A real jungle experience with wild animal encounters (rhinos, crocodiles, deers, monkeys, tigers if you are lucky) and the guide Mr Heinand was amazing and very knowledgeable. The guys at the restaurant Vimsen and Drezner were so kind and nice, the manager also. In summary, we couldn't ask for a better experience and treatment. Thank you for everything and namaste! We will definitely come back!

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The room was comfy. There was even space to hang my hammock, which is always a big gold star. There were lots of communal spaces, like the area for viewing the river and elephants wandering by, the fire circle, the bar, and of course the restaurant. The whole place is set up really well around a lush garden, and it's a short walk into the small village nearby. The staff were so accommodating, ever so friendly, and really went above and beyond. It was also really easy to organise activities to get to know the local culture better, and to see some wildlife. The safari was awesome - saw rhinos, a sloth bear, and more. If I came to Chitwan again, I'd definitely stay here again.

There seemed to be some burning of something going on nearby, which caused a bit of a haze. It wasn't on-site, so was beyond the control of the resort.