Proximity to the beach, quality of room and large free parking lot in their back yard.

Because there is seldom anywhere to park in this busy area while one checks in, management’s policy of requiring checkin prior to parking unnecessarily inconveniences guests. Clients would be better served, with no cost and no effort by staff, if staff simply communicated the parking access code (which they get immediately upon check-in) in the booking confirmations sent to clients who have made non-cancellable bookings. Actions like this would be helpful to remedy the negative comments on staff in so many reviews, and improve customer experiences and hence the property’s ratings.

We stayed 5 days in this hotel. We appreciated the room 46 as being convenient to our demands (view, space, organisation, atmosphere, light etc). The parking (we travel with a big car) is one of the best you can find in hotels with see view in south France (lot of place, private, outdoor, shadow etc). The owner was very nice to us. La Ciotat offers enough opportunities for several days. You can use this location as a base to explore Cassis or Marseille (we could not find hotels meeting our expectations). I think for these reasons it really deserves a full 10 as we got what we believed is the reality.

We were not bothered not having elevator, as we appreciate physical activity :)). Breakfast is not our issue in holidays so I cannot comment. We had coffee outside, in other recommended locations.

The hotel was very clean and airy . The owners and all staff were very friendly and helpful. Breakfast was excellent and the food was fresh tasty and healthy. Our room had a small balcony and wonderful sea view and the bed was very big and comfortable. Free parking was available and all the communications regarding our booking were accurate and helpful. I would love to stay again in this lovely hotel and would recommend it .

Everything was perfect.

Great spot for family holidays, we loved everything and can highly recommend it to anyone. Cute little hotel, family business, everyone who works there is super friendly and professional. Location can’t be better, the beach is literally across the street. Breakfast was delicious as well: lots of fresh fruit, yogurt, baguette, cold cuts, pastries, drinks. A big plus is free parking which is just behind the hotel.

Great place to be! Direct located at the beautiful sandy beach of La Ciotat. It's only about 10Min on foot to the old Harbour and City Center where you will find a lot of restaurants directly on the harbour or in the medival Towncenter serving great and tasty food - but don't forget to order a Pastis first...;-)

Nothing - it was a great stay we come again!

Beautiful beach across the street from hotel. Close to restaurants. Excellent breakfast. Very friendly staff, especially Frédérique and Fabrice. The parking next to hotel was great.

25 minute walk to port and old town, however it is a nice walk

Restaurant meal was excellent and better thab the beach restaurants we visited. We arrived early and were permitted to park and visit the town while we waited for our room. Nice buffet breakfast

Clean room, good location , close to the beach. very good value for money, I don't understand why it has only 2*

The breakfast could have more food options like : French toast , crepe , omlette or boiled eggs

Location right in front of the beach. Large free parking with trees and lots of shadow. Very clean rooms and facilities. Great Italian shower. Breakfast is basic (no hot dishes) but with enough options (cereal, bread, cheese, cold ham, yogurt, juice, fruits, pastries...), and having it on the terrace was delightful. Finally, the staff is nice and willing to help; e.g. they let us keep the car in the parking after checking out so that we could enjoy the day at the beach before traveling back.

The curtain in the bathroom window is too transparent. The doors of the rooms do make quite a lot of noise when closing them.

It was quiet and peaceful. The staff were welcoming and friendly and our dinner and breakfast were delicious.

Because there was no shower door or curtain, the whole bathroom flooded when we had a shower. Apartment from that, everything was perfect.