The staff were so gentil. And we enjoyed our stay. Very clean and good food.

Nothing everything was perfect

After spending a few nights at the Marina Bay Sands in Singapore albeit a beautiful hotel and Ultra modern it doesn't have the same cosy warm feeling that the Mandarin has. Our stay at the Mandarin in Hong Kong felt very personal and friendly- the staff really want to look after you and make your stay special. We stayed in a club room, which had great views of the bay. The service in the club lounge was impeccable, a special Mention to Roxanne thank you for your help and advice organising our trip to Lantau ( booking in advance saved hours of queuing). Also Ben and the team in the club lounge for amazing service. In fact all the staff were super efficient and on the ball. Already planning our next stay at one of the Mandarin Hotels.

The swimming pool- indoor and small a roof top pool would be perfect!

Wonderful hotel near to everything

We had the club king room so it was nice to go and have a drink or eat something quick there . The only problem was that at 7 PM one of the male staff kept telling everyone - We close at 7 , we close at 7. This is something that I never experienced , it was just wrong . Also one of the evenings they didn’t had Margarita glasses so they brought the Margarita in some whisky glass . Really ? In a 5 star hotel ?

The incheck process in the business lounge was very convenient. Breakfast was good but nothing really special. Location was very good. The neighbourhood was nice to walk in. Also a lot of restaurant choices and stores nearby. The Man Wah restaurant was so so. Nice atmosphere but the food is nothing special.

The Man wah needs an other chef. The atmosphere is good but the food is nothing special. So do not go there because there are a lot better option close to the hotel.

Breakfast in both restaurants was excellent in choice and quality The spa and fitness area were superb with great equipment steam and sauna and jacuzzi. The spa staff went out of there way to make our use wonderful. The. Concierge staff was the best that I have ever ever encountered- attentive and willing to help in any way possible.

Unfortunately there is a lot of construction in front of the hotel that takes away a lot from the view

Location and cleanliness and staff

Bed is hard and not comfortable

Very convenient location right by Central station. Wonderfully friendly staff. Loved my junior suite interior and decor. Comfortable bedding, great water pressure in the shower. Much attention paid to the comfort of guest for the turn-down service as well.

Breakfast was very mediocre and the lobby feels old. Couldn't find in-room dining menu. The QR code only showed mini bar menu. There also wasn't much of a view at the junior suite (was facing another building close by).

Iconic hotel in a central location. Rooms are big and breakfast amazing. Staff were lovely.

I spent extra for a harbour view room. Because they put us on a low floor I could see the harbour but had to look at a dodgy car park and ferris wheel. We had to listen to the highway traffic all night too. Also some of their bars and restaurants don’t open Sunday and the ones open were booked out so we had to eat elsewhere . Rooms need a renovation.

The staff was helpful The details are beautiful The location is amazing (i was just surprised that there was a lot of trash and people sitting on the floor in the opposite of a luxury hotel like this)

The room had few spots that were scratched and over used like the face towels and the bin (needs a bit renovation) and i was just surprised that there was a lot of trash and people sitting on the floor in the opposite of a luxury hotel like this

great location

very old rooms