The hotel is beautifully and thoughtfully designed. However, when I couldn't operate the coffee machine in my room and called housekeeping for help, the staff member simply said, "This machine is broken," and left. Although I expected a complimentary coffee as a courtesy, I didn't receive one. Overall, I would have appreciated if the hotel staff — especially the front desk team — were a bit warmer and more helpful. Other than that, there’s really nothing negative to say about Fouquet’s.

Loved the chocolate and desserts in the room upon arrival! The speakeasy! The gym! Definitely recommend!

Cinema/theater room wasn't operational and room Bluetooth speaker wasnt operational/couldn't get it to pair despite staff trying but staff was excellent, soft beds, lovely rooftop :)

Lovely room and amenities, fantastic hotel decor and feel.

Great service. Par ici has a friendly Turkish waiter did t get the name. Spa folks very friendly. Front reception lovely folks. Chatty guy cannot remember the name who greeted us and showed us around. The spa group were very generous gave us macaroons and white wine to celebrate my daughters birthday. Give everyone a raise 😜

The smell of barf on the Friday in one of the elevators the elevator with the picture of the girl and horse.

wonderful staff and beautiful room

a little out of the way location but very quiet as a result and well worth it

Every single staff member went above and beyond to make us feel welcome. They truly were exceptional. Room decor very elegant and comfortable.

We only had breakfast in the dining room - but it was less than desirable w/ stale bagels & croissants, and lukewarm eggs Benedict. BUT - the staff was exceptional. I’m being critical here but The lobby - while tastefully done in typical French fashion - was not as open and opulent as I thought it would be. It was divided unnecessarily by a half wall & lacked that initial WOW factor that I expect from a brand new hotel in NYC.

Breakfast was fabulous

Was too expensive for the size of the room - even in nyc

Nice , clean, and comfortable

One lady at the reception, who introduced herself as the manager Anais, instead of solving my problem, began to speak loudly about it so that all the people in the lobby could hear, which made me feel embarrassed. ( I was have cash and there was no money on my credit card) I traveled a lot, but I have never seen such an unprofessional and disrespectful attitude! All other employees were much better than her.

I loved everything about this hotel. The rooftop bar, for hotel guests only, was absolutely beautiful. The rooms are luxurious and big. The lobby, restaurant and speak easy bar are beautifully appointed and the service is FABULOUS!

Much better than any website or picture showed

Phone kept malfunctioning, but staff run up to the room to assist