the location, the poolside entertainment, the quiet atmosphere

My family and I, have stayed here multiple times in the past. It’s always a great pleasure to stay with you guys. The kids love that the beach is right at their feet. We love the jacuzzi and pool. The children always enjoy the activities hosted by the hotel staff. 👌❤️

How trip got delayed to return home, therefore we had to extend our stay for one night and the staff could not help us with the stay. We were told to book online but there were no rooms available online. Although the staff said in their system there seems to be rooms available but if we didn’t see them online they weren’t sure. It would have been great if our extra night could have been accommodated.

Upon my arrival, everyone was incredibly friendly, especially Ms. Kenika and Dempsey at the reception. Being in the hotel industry myself, I was very pleased with their hospitable behavior. Additionally, every morning, an older gentleman from the Sales department, who I believe is originally from India, would politely greet me as he walked by my room. I stayed for 6 nights and had the pool view. I returned back one week later , which was for four nights, Ms. Yohanna and Rayouri also provided excellent customer service. Overall, my stay was pleasant; my king studio was clean, the staff was friendly, and it was conveniently located near Simpson Bay, which I love. I will definitely be back.

Check out at 10am? I have never ever experienced that before. As a manager myself I do think that it is too early. Nonetheless, I requested for late check out at 12:00 and it was granted.

liked the beach area. the water was calm most days for my baby and the other days the pool was nice. the kitchen had everything we needed but we did not eat in ever but was helpful for the baby supplies. the staff were also very accommodating to the baby by giving us early check in and late check out. the crib provided for free was a pack and play and fit fine under my black out tent.

an older crowd which isnt bad but quiet. my husband didnt love that in the evening there is nothing on the property to entertain him. he likes to sit at a bar and listen to music with a cigar once the baby is down

Loved the 2 beach areas, and the studio King was very spacious and clean, with lots of storage space available. Comfortable loungers and nice beach towels.

There was a bit of a steep climb to get back to the resort if you walked out of the immediate vicinity for dinner or to look around. Also, we apparently got a deal on the pricing through booking.com, which was not initially reflected when we checked in. They did apologize and remedy that once we showed them our confirmation, really appreciated that.

Location is the best. Close walk to good local restaurants and mini-market,beach and sunsets were amazing All staff was great and very friendly!

Toilet paper - bring your own, they use some cheap stuff. Only cleaned room once during our week - really did not like that and they did not communicate this either when we checked in.

I did not have breakfast at the hotel. The location is in close proximity to alot of amenities, it's a bit hilly but not bad overall.

The front desk receptionist spoke too fast, thus the information given felt very overwhelming. The hotel is not built with straight floors up and down so navigating it in the first day was a bit difficult. We had to stop and ask person a couple times to help us find our room or the elevator. We were even asked by other people as well. It would be helpful if there are staff to escort persons to their rooms on check in.

The room was comfortable and very clean. It came equipped with everything we needed (kitchen wares and such). Location was nice close to everything. walking distance to some good food (Astra's and Captain Jack Ribshack) The workers were friendly and very helpful - Staff was really five star for friendliness, helpfulness and just general vibes.

There was a little litter on the beach but nothing crazy - and that was more the guests fault than the workers. The roads to and from the hotel were also in poor shape

Great hotel in a very beautiful location, amazing view from the balcony, very helpful and friendly staff. The room is large, perfectly equipped with all the necessary tools, the air conditioner works constantly and it is always nice to return to a cooled room. Would definitely recommend to my friends.

There is not much space on the beach, at seven o'clock all the sunbeds under the umbrellas are already occupied, even though the sun doesn't appear there until three hours later, I don't understand when you have to get up to get a place on the beach. Room cleaning every three days. There was no shower gel when we arrived, but when we checked it was already late. I told the maid in the morning. In the evening, the shower gel was already there. I had to buy it myself for one day. The next morning, after I accidentally broke the glass of the coffee machine, I informed the maid, but no one changed it, and we were without coffee for two days. This should not be the case in a good hotel.

The views of the pool and beach were so nice. With daily afternoon activities at the hotel, the atmosphere was so pleasant. The studio was nice and equipped with everything needed. It didn't feel small with the outdoor terrace. The staff and other guests were nice and friendly. The location is great, activities and restaurants all around.

I regret not booking this location for longer.