Follow up on booking was good. Room was clean,airy and spacious. Access to swimming pool. WiFi worked great. Location is safe , close to the town centre .

Breakfast options very limited with small portions. Property not as close to the beach though this indicated on booking

Staff are amazing and friendly, facilities are nice and room is cleaned daily which is good, overall room is nice and quiet

Kindly provide more water as well if possible a brush and toothpaste, also shower head needs fixing as water has no pressure in all rooms, also since we paid for 2 it could have been best to place amenities for 2 persons

Customer service. Breakfast was good. Easily accessible to other amenities. Good ambience and can fit people travelling in large groups.

Food portions.

Breakfast should be consistent.....in terms of others get bananas, others melon. No room to choose

As above

The staff was really friendly and respectful.Excellent customer service.The breakfast was nice and healthy.The rooms were cleaned daily and the beddings changed.Definitely good value for the amount of money one pays.Great location too,next to malindi town

The WiFi does not get to the rooms,it's only available around the swimming pool area.

Stuff were very kind cleaness was absolutely amazing and the food I really loved it

The WiFi in the room was very weak but everything else was super

The staff, especially the cleaners, they we're always up to their task to ensure client's comfortability. Anytime am around there, I'll be sure to make premier my hotel of choice.

The reception was very good, the room was spacious and the cleaners are good and maintained the room. The swimming pool clean and well maintained. the hotel location is good close proximity to town

can improve on the breakfast

beautiful

it was perfect

indoor parking

not being told that the payment was not inclusive of breakfast