Suite with kitchen area, seating area, very comfortable bed and a large bathroom. Big selection at the breakfast buffet. The pool is open-air but with a rooftop which is good when it rains or the sun is too strong. Excellent location right in the city center, loads of restaurants nearby. The Chunxi Road and Tai Koo Li pedestrian shopping areas are right next to the hotel, as well as subway L1/L2 stations and IFS tour bus stations to the Panda Research Center and the Sanxingdui Museum. The friendly staff made great efforts to communicate in English

The hotel is well maintained, but the room decoration is somewhat "cold"

This hotel is a fantastic tourist location. Easy walk to the metro (which you can take to the airport out of the city with three trains). The bed is comfortable and the room looks great. Temperature was good to. Our room had a bath which looked out over the street and shopping district. Others had mentioned the lack of English spoken by hotel staff but we didn't have a problem. It's not conversational but enough to answer your simple questions and information about your stay

Nil

Absolutely everything. The staff were amazing. From the doormen to the reception and cleaners, and even the pool lifeguard. The friendliest people who love speaking English, making an effort to communicate with you, and making you feel comfortable and welcome. I will definitely stay here again and highly recommend.

The cost of laundry. I was stung with a giant charge for a tiny load of washing that cost maybe more than my room. But that was my fault for not properly checking.

The hotel offers exceptional value for its price, making it a highly worthwhile choice for travelers. We enjoyed comfortable accommodations, excellent amenities, and quality services, all at a reasonable cost. The combination of affordability, convenience, and hospitality ensures that we received a rewarding and satisfying experience, making this hotel a standout option for people like us seeking both quality and value. Great hotel!

1000/10 for customer service! From when we arrived with our young kids, they easily accommodated an early check in, were extremely helpful and kind. They provided extra kids robes/slippers/toothbrush/toiletries and the room was large and comfortable. But most of all when we lost some souvenirs in a Didi, they went above and beyond to get them back and are now in the process of organising to ship them to us. Overall an amazing stay!

Can't fault anything

I had a nice time staying at this hotel because of its excellent location, large and well-appointed rooms, friendly staff, and delicious breakfast. The cleaners are nice; they go above and above to make sure I have a comfortable stay.

I was staying for six nights. On the second day, I requested some ice, but it never arrived. The fridge is at room temperature and isn't functioning properly.

Helpful staff got us a better room for our remaining 3 nights, after we had gotten a not-so-exciting one upon a late arrival. Hotel was quiet, clean, and well located.

Room layouts can be a little weird, especially when it comes to bathroom privacy, with glass separators and loosely closing doors.

The room was spacious and bathroom design great, with closet and make up area. Living room space with minibar also in the room. The bed was big and confortable. Excellent location

The carpet needs some deep cleaning to remove dust which cause some allergy. The tv should be bigger considering the size of the room. Unfortunately, the pool only opens from May...

More convenient, Staff very nice and the room very nice with very clean and large space. Very satisfied and strongly recommended to the one who finding a hotel in chengdu.

Location and room size , staff, breakfast

Great location, right in the center of Chengdu with Chunxi Lu and Taiguli just on your doorstep. Rooms are large and well laid out. The kids loved the swimming pool.

Rooms on the 6th floor a bit tired and not as nice as the suites.