Good location, nice staff and rooms was very nice and very clean. Didn’t really eat the breakfast, tried the oatmeal but it was near the bottom of the container so it was pretty thick and not particularly warm.

No designated pet relief area and guests are clearly not picking up after their pets. We had two conditioners and no shampoo in the shower.

booking.com failed to actually make my reservation with the hotel. they had no record of it when i arrived. the clerk had booking.com's phone number handy at the desk because of how often it happens. i will never use booking.com again. This is not a bad review of the hotel, they were excellent.

Loved that the location is both dog and cat friendly. No need to smuggle a cat in as a small dog with a weird cough. The room layout was very spacious and well lit. Toddler thought it was the perfect "dancing stage". Apologies to anyone below us. There were several levels of light adjustments that made moving around easier when everyone was still sleeping. Lots of spacious parking and a well lit parking lot.

The bathroom could use a bar designated for handsoap. There was lotion and a deodorant bar, but washing hands required getting some shower gel from the shower/tub. The curb didn't have many ramps, making luggage and trolly moving a bit of a hassle. Also a surprising lack of mats at the other exterior leading doors. The tiled floor looks modernly fancy, but become super slick when it's raining. The senior dog companion had difficulty keeping balance and traction until she hit carpet.

I stayed three consecutive nights at Holiday Inn and Suites, Liberal Kansas, Dakota Dunes SD, and Spencer Iowa. The location was noisy next to I-29 at Dakota Dunes, SD. Overall I had very comfortable stays in cleanly, friendly hotels.

For the price they were all a good value.

Good breakfast Always love their mattresses and linens Wonderful showers with excellent hot water, water pressure and nice grohe faucets Like the roomy and well lit stand up shower rather than the usual tub/shower combos

Our reservation thru booking.com was not there. No one could find it and we had to call booking.com. While standing at the front desk. They had to cancel the reservation and refund my credit card (hopefully) and the hotel had to give us an entire new reservation. The hotel claimed this was a problem due to booking.com, but I have never had an issue with them before. Suspect it was actually a problem with the hotel software, but who knows? Ashley, at the desk, did a great job of helping us resolve the situation!

We appreciated our spacious first floor room. Thanks for accommodating us and our older dog! We had a great night’s sleep on our comfy king bed and great pillows. Enjoyed the breakfast too!

Not much to say. Every Holiday Inn express I have ever stayed in has been clean and the beds comfortable. Lots of room to move around in and a good breakfast. Would definitely stay here again.

beds were very comfortable

I think that housekeeping staff should wait to get their breakfast until guests are finished. we watched the housekeeping staff get their breakfast while guest were getting theirs one guest had to wait for coffee due to staff filled their coffee. I don’t mind if they eat but they should wait until paying guests are finished eating. just stayed at another Holiday Inn and did not have this issue.

Great lighting except for the entry light that didn't work. Nice beds and the breakfast was solid. Oh and the coffee was fabulous.

The light that I already mentioned. Bathroom door lock didn't work.

Clean with great staff. Looked newer than other hotels.

The price per night was more than I have paid. Probably due to maintenance of the hotel and location.