Good value for price, beds are comfy and the airco does cool down the rooms. Location is perfect, since it's a five minute walk from the busstation. Balcony is nice as well during late evenings on summer days. The bathroom is to Albanian standards top notch.

Just a few staff members know English, on the other hand if you take in mind that Albanian is a unique language on its own, why bother? Google translate works out fine and people are willing to help

Great breakfast. Central location near most transport options. Good cleanliness. The bathroom was surprising, comprising two showers and some kind of jacuzzi, though the latter seemed to only partially work.

The price was slightly high for what you can find in the Balkans (it would have been cheaper if I had booked directly at reception), but still acceptable. Two of the electrical sockets were not working properly. Another one was.

Great check in guy. Very secure parking around back. Good WiFi. The price was a little high for an out of the way city. Nice clean room. No refrigerator, no elevator (but knew that at time of reservation). Good lighting and bright room. Nice big supermarket 5 minutes away. Pillows were a little hard like bags of cement. GREAT Hot cooked to order breakfast, Good amount of electric outlets.

See above

A good destination if you need to take a break for an overnight stay. Very friendly staff, nice garden, and very good Wi-Fi. The accommodation is in line with the price and if you do not expect luxury, it absolutely satisfies the needs. You can park your car in the hotel parking lot.

If you are traveling with a pet, avoid Albania. Extremely pet unfriendly environment, not only in Kukes but also in Durres, where we went on vacation. People look at you with contempt or astonishment, as if you were walking an elephant, not a Bishon.

A very pleasant stay. Food was good, and the room, though basic and a little out dated, was fine. Gated courtyard parking for my motorcycle.

Friendly and helpful staff. Private, on site parking Comfortable beds On site restaurant

The hotel is quite basic, but that was to be expected. The staff speak very little English, but we managed to communicate.

Good central spot with parking. Room clean and comfortable. Staff very helpful. Tasty breakfast and great coffee!

Good location. Room was very nice, spacious, clean and comfortable. Staff is the best thing in this hotel - so nice, helpfull and hospitable. Breakfast is good for 3 star hotel. My kids say that pizza in the restoraunt is very delicious ;)

Bathroom is clean, but it needs renovation.

- high standard of hygiene - friendly staff - contemporary style of rooms - quiet and clean - private, off-street parking with CCTV in secure location with gates - WiFi works perfect for streaming - large rooms

- Nothing, everything was perfect

Double bed was very big and comfortable. Breakfast was hot and fine, we liked it. The staff was very kind and helpful. We could park our car at the hotels parking lot.