We stayed for over a week at this hotel. It was great to have a pool for the kids. We all loved the breakfast and everything felt very hygienic. The reception staff was all lovely and really happy to help. The location is close to the highway, but set away enough from the busy street that it was quiet. Overall this hotel was pretty much exactly what we wanted.

The pool is old. Still great to have though and a nice temperature. By far our biggest complaint was with the housekeeping. After the first two days of our stay they just stopped coming, whether we were in the room or gone all day. We had to ask for new towels multiple times and once we came back to one bed made and the other ignored🤷🏻‍♂️ confusing. We should have complained at the desk, but were really busy so we let it go. The other issue at this hotel is ventilation. Because there were four of us in a room showering and lots of swimsuits drying, it became extremely humid. The bathroom vent was just a vent, not a fan. The window also only opened a crack so unless you crank your AC all the way up all the time it was really bad air.

Really need to rearrange breakfast aisle so it doesn’t get too crowded. Waffle maker is the first thing you run into and that’s where everybody gets jammed up. Bread and toaster need to be a little bit closer to each other first thing you come to is the toaster but then you gotta go down farther to get the bread and now you got a double back to get to the toaster need a actual coffee maker not coffee dispensers Chairs, or rather uncomfortable hardback wood chairs they don’t slide well on the floor fitness room need something other than two treadmills

I had called a few days before my stay and asked which rooms had the jacuzzi I had been informed the rooms no longer had them when I arrived I asked when they had gotten rid of them and the front desk agent at check in who was so nice deserves a raise and more said we had gotten one. It made my day and she was super nice.

It would have been nice to have a better breakfast selection instead of sausage two days in a row. the hotel is beautiful but needs little tlc the carpet in front of our room door was looking worn down the stopper in the jacuzzi needs some fixing and the house keeper could have been less stingy with the coffee and creamer packets!

Amenities, different breakfast days. Some of the staff.

One of the overnight girls, on Thursday night, I asked for pool towels because there were none, and she was quite rude when I told her I had 4 kids in there and she only gave 3 towels. She asked that I bring dirty, soaked ones up to her. Which I did, along with the basket of towels that were in pool room. I understand they might not do laundry but she could have asked house keeping in the morning to do it or given me a room towel to make up for not having anymore pool towels.

Upon arrival staff member Naiyah, greeted us with a genuine smile which set the tone for a great stay experience, checking in was quick and easy. The location was right off the highway and close to the shopping mall and dining area. The cleanliness, nice size pool. The rooms were spacious,very clean and the beds were comfortable as well as the pillows. Breakfast had a nice selection.

No hot tub.

Bed was comfortable (mattress and springs weren’t wrapped to prevent bedbugs) but they were clean. Bathroom counter was a good size for 2 people. Breakfast was good. First place we’ve ever had chicken fried chicken for breakfast. Worker in breakfast room was excellent, kept things clean and filled while catering to a bus full of guests.

Mattress and springs weren’t wrapped to prevent bedbugs, but they were clean.

Staff was very warm and welcoming. Room was clean and spacious. Bed was very comfortable. Ac and heat worked great. Shower pressure was good. Quiet area that felt safe.

Shower water was lukewarm at best. Odd area to get to. Breakfast was very lackluster. We ended up going out for breakfast at a restaurant which is disappointing. Only thing worthwhile at breakfast was the waffles. No gravy for biscuits and eggs were not fresh. No water available either.

The young lady on the night shift was so sweet and welcoming and I can’t remember her name but she was a awesome.♥️♥️

I had a room above me with kids stomping so loud but the desk clerk offered me another room, but I was going out and I told her that maybe the kids would be asleep when I returned, and it was quiet. The bed was so comfortable and I slept in longer than I wanted to but it was great.

i liked that it was affordable. the parking was a little insane because of the cold and walking was not ideal. the staff were very helpful and kind. There were a lot of places to go around but i wasnt able to enjoy them.

i didnt like that there wasnt much parking. the floor creaked when we walked around but then i was with family so we didnt really care. the breakfast we couldnt enjoy because the timing was off. would be nice if they offered coffee for early travelers.

The location was perfect for us as we were headed to Kentucky. The breakfast was good, beds were comfortable and clean.

The front desk staff, when we checked in, was the least helpful front desk person I’ve ever come across. She told us she wasn’t from there and had nothing to offer, knew where nothing was and wasn’t willing to investigate anything. There was another woman registering before us and the agent never made eye contact with her. Very strange.