The receptionists were always very cordial and efficient :) The minibar would be refreshed frequently (twice a day) :) The bed was very large and comfortable :)

The location was a little bad because there were refueling operations right outside my room (gas station), which would make a lot of noise, quite often :( The shower was not very good either. I expected more comfort from such a high level hotel, especially considering I stayed in a “premium” room :( Some of the room service staff, responsible for delivering the food, were not polite at all :( The bedroom TV was slow and unresponsive, demanding a lot of patience and effort to access Netflix, for instance :(

Confortable suite with mini bar, table and a big living room

It is surprising that an hotel of such a category, has this big problem to handle the cleaning of the room. Usually tha lady appeared in the afternoon, cleaned in 10 minutes and never washed the terrace, with the exception of one time in the two weeks, when I asked to wash the terrace, which of course we also found at the very beginning completely dirty. Only once did the service enter our sleeping room. The day we asked her to change the linen. We made our bed by ourselves, when we noticed that the cleaning lady wouldn't be able to cope with the whole task in the 10 minutes she devotes to us. The pool is a big jakussi. The gym in that building is 4 square meters big, but there is another fancy one in another building that also belongs to the hotel.

The staff was very polite and made me feel very invited and welcome, the location is amazing right across the street from TV Tower and a lot of things to do around the hotel, and it felt like a very safe area. The room and view were exceptional!

I was expecting more about the breakfast options

Excellent location. Good breakfast. The room is comfortable and has plenty of space for families. Very friendly staff. Plenty of options at the same hotel complex (gym, restaurants, etc).

The whole stay was very good. There was nothing that I could say we did not like.

location is great, the hotel complex has lots of options and is right in city center with great views. room service 24/7 is handful!

the internet connection is bad and slow, i could not use inside de room only connecting on the living room but still very weak

Location, comfortable and spacious room. Breakfast was good. Some staff was extremely helpful

No big mirror in the room. No coffee / bar at the hotel.

The hotel is well located, clean and comfortable. Spacious rooms and comfortable beds. Staff very helpful and efficient. Very good breakfast included.

My stay was very quick and didn't have the opportunity to experience all the facilities (e.g. gym, sauna, etc.). Being along a main avenue there be aware of some traffic noise.

Staff assistance, tranquility,location. Some details should be taken care of, like small malfunctionning of equipments and noisy bathroom exhaustion.

Noisy bathroom exhaustion.

The team of staff were amazing, the hotel was great. The location is superb! I can say that the whole experience was 10 out 10. Certainly will come back and will recommend it to others.

Nothing to complain.

Clean. Good breakfast. Affordable. Ac was a necessary feature. The water pressure in the showers was the best.

Window was broken so it was not possible to close it. So during a night it was pretty loud.